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Air india
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air india?
If you are not satisfied with Air india, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air india
But before filing a complaint, you should
a. Contact the customer support of Air india first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Air india - REFUND Open
my concern and frustration regarding the refund that has not yet been initiated, despite it being almost six days since my initial request. I have attempted to seek assistance through your IVR system multiple times but have received no help or ...
Jun 21, 2024 by Prince
Air india - Return flight refund not processing Closed
We have booked air india flight AI*** from Delhi to Ahmedabad on **Jan and return via Vadodara on **Jan By AI***. The flight Al*** got cancelled and the passengers were subjected to torturous wait at the airport with false assurance that the fl...
Jan 16, 2024 by Vaydehi khandelwal
Air india - Baggage not delivered Closed
I have not receive bed my baggage from last * days. I am staying in a hotel waiting for the bags. Air India says that you will get your baggage next day and we will courier you the baggage but they never came back. they gave me phone number ...
Jan 16, 2024 by Anuj Jindal
Air india - Refund not received Closed
Ticket was cancelled on *st November but refund is not received. There is no proper response from customer service of air India and they just close the ticket after reply to mail that refund was issued. ...
Jan 02, 2024 by Dhruvkumar Patel
Air india - Refund not provided for cancelled flight Open
My parents were to take a SFO-BOM flight with Air India which got cancelled, and have not received refunds worth *,**,*** as was promised *) My parents, with medical issues, were kept boarded for * hours on a flight, and deboarded in the middl...
Nov 21, 2023 by Preey Shah
Air india - Recovery of the loss amount due to Air India negligence Open
We had a flight from Mumbai to Budapest with a layover in Riyadh - Saudi Arabia. The Air India authorities didn't check our passport and documents and let us board the flight without the Saudi Arabian visa. Because of their poor management an...
Aug 14, 2023 by Nikita gupta
Air india - FULL REFUND ON VISA REJECTION Open
VOXYA, thank you for this platform. I bought two tickets from Delhi to Narita Airport for **th Jul ****. EMT********* PNR *AXVNM My Visa got cancelled and i received the information on **st Jul ****. Same day, I called up the call center. Sin...
Jul 25, 2023 by Veena Dewani
Air india - Entertainment system not working Business Class Upgrade Open
I would like to bring to your notice that the entertainment system for the entire flight AI*** from Melbourne to Delhi on ** July **** was not operational and was a massive disappointment as I paid $ *** for each of us with a total of $**** to ...
Jul 20, 2023 by Mohit Marwah
Air india - Check In Baggage Delay Closed
We too AI*** from Cochin to Mumbai on June **, **** . I paid excess baggage of rupees *,*** and unfortunately the baggage was delayed at Mumbai and had to wait an hour after speaking with baggage services. My e ticket number is ***-AI-******. ...
Jun 13, 2023 by Prabha Ananthnarayan
The issue that I have experienced was: Our flight got delayed for ** hrs and we couldn’t catch the connecting flight from Delhi to Raipur via lndigo. It went on rescheduling * times that day and we boarded after ** hours. For that day as ...
May 19, 2023 by Megha Sahu
Air india - Not allowed to board due to overbooking Closed
Ms Jaspreet Kaur was not allowed to board the Air India flight AI-*** on **th March *:**AM gue to overbooking of flight. No subsequent flight was arranged, nothing from Air India, simply told the passenger that “you cannot board today” Ti...
Apr 12, 2023 by Jagraj Singh
Air india - Damaged Luggage and broken Items Open
PNR **QKIN My baggae is damaged and not only this the items inside is damaged also even though I specifically mentioned that items are fragile. If this kind of service is provided how can we trust the airlines for our luggage. Kindly l...
Apr 11, 2023 by Mayank Kamra
I booked a ticket and immediately upon receipt I found there is a typo error. Instead of Mandeep Sharma I have put Mandeep Sharna. Keys in keyboard are nearby and similar looking. I sought support but in vain. I escalated to N Chandrasekaran an...
Apr 04, 2023 by Mandeep Sharma
Air india - Incompetent staff at check in Closed
I travelled to Dubai on **st March with a US visa, so I was eligible for visa on arrival. However, the immigration at UAE requires that the US visa should be valid for at least * months at the time of travel and mine was due to expire in * mont...
Apr 04, 2023 by Neha Aggarwal
Air india - Air India cancelled flight and have not refunding my money Open
I booked ticket with Airline (Air India) Ticket Number : ************* Record Locator : JR*KUO Flight was cancelled at the last moment by the Airline. I had done this booking via travel agency booking.com. I contacted Air India and boo...
Mar 29, 2023 by Rajesh Kumar Singh
Air india - Fight missed because of your staff Closed
Came to airport on time I want to the checking counter and I asked air india employee standing there that whether weather it is required for me to have a Fastrack check in, the Air India employee told me that it is not required for me to go to ...
Mar 26, 2023 by Nitin bahuguna
Air india - Denied correction of name Closed
I had booked a ticket from Bangkok to Kochi. This is my first time travelling abroad so I did not know that I had to give the full form of my name in the ticket. I gave the short version of my name while booking the ticket. When I got to know t...
Mar 11, 2023 by Niranj V S
Air india - No response to Refund Request Open
I had booked * tickets one for me and one for my mother who was accompaning me to the destination. On the travel day we had done the web check-in and reached the airport where we were denied to issue the actual boarding pass in exchange of the...
Feb 14, 2023 by Prerana Mahapatra
Air india - Refund not received for ticket cancelled in January Open
On Jan **, ****, cancelled an International Air India Air ticket for travel between New Delhi, India and Toronto, Canada for travel on **.**.****. This cancellation was done via online call to the Air India customer support call center, as tha...
May 18, 2022 by PRADEEP VARIER
Air india - Refund Open
Respected Sir/Madam, I humbly request you to kindly refund full amount . I Can't travel Right Now because I am pregnant and my health condition not good, i can not travel by bus or car to reach air port . I ...
May 04, 2022 by Sushreeslipa joshi
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