iFFALCON by TCL
- TV Boot Up Issue Open
Arundeva filed this complaint against iFFALCON by TCL on Dec 20, 2021
Hi Team,
I have purchased iFFALCON ***.** cm (** inch - Model **K*A) from Flipkart on **th April ****. Initially it was working fine but later (during March ****) it started giving trouble like TV was not booting-up properly and internet issues (Not connected since I purchased). Later I reached out to the iFFALCON support team and they replaced the board since it was covered under warranty.
Now the same issue repeated and the support team informed me to replace the board directly without proper technical investigation and they are charging ***** Rs for the board itself. I had asked them to repair the board rather than replacing the board as this is going to be the second board in * years but they strictly said NO.
From the customer point of view, if we purchase a product by trusting the brand value and spending a huge amount (**K) at least it should work up to * to * years without any problem but I have started facing issues after ** months from my purchase date. Even the support team confirmed that they have similar board issues with other customers too. Kindly need your help by addressing this issue with utmost priority.
(FYI – Same model **K*A series is open for sales in Flipkart)
Regards,
Arun
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
iFFALCON by TCL
Resolved
Frustrated? File a Complaint
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
Related Complaints
iFFALCON by TCL - Poor service quality Closed
I was totally upset by the service feedback i received from Jeeves last few days.I had a ifalcon smart TV. It had got a screen flickering.so i registered a complaint via Jeeves toll-free number.the response was good.after which everything got d...
Jul 29, 2022 by Suhail Sanaulla
iFFALCON by TCL - Fault TV Given Open
Subject: Urgent: Unresolved Issue with Iffalcon TV - Escalation Required Dear Concerned I am writing to express my extreme dissatisfaction with the handling of my recent complaint regarding my Iffalcon TV. I purchased the TV in December *...
Feb 12, 2024 by Anil Kumar
iFFALCON by TCL - Electronic Product Damaged Open
I bought Iffalcon by TCL TV on **-**-**** with * years of brand warranty and * years of extended warranty from Reliance Digital. So, first time when the problem was occurred on my TV which is horizontal line on display, I filed complaint at R...
Oct 06, 2022 by Swapnil Hansraj Ramteke
iFFALCON by TCL - Tv service not done Open
Sir,i have brought ** inch led tv of iffalcon brand in flipkart on november ****,but tv display problem found in may ****,since i am complaint done several times but still problem not yet solved ....
Sep 09, 2022 by Dundappa Doddappa Bagayi
iFFALCON by TCL - After Display Problem in 15 Day Tv Not Replaced Open
purchased tv on **/*/** after **-** day TV display not working,complaint in tcl customer care and tcl employee say sending you a new TV shortly, but after **-** day back TV received but its opened box and old TV received and also name mentione...
Nov 24, 2021 by vimal dekivadia
