- Sony Bravia TV Repair Issue Negligence of Sony Authorised Service Center Closed
I own Sony TV model KDL-**EX***. The TV was in excellent condition -
no issues whatsoever. I have been seldomly using it when I come to
visit my parents in Noida. I stay in Bangalore as I am working there.
On my visit this time, I saw the TV was not switching on. On powering,
there would be a red light turn green and I would see black & white
dots on Display and the light on the bottom bar will turn red again
and blink * times. Mr. Amreek (Jaypee technician) visited my house on
wednesday and observed this TV symptom and said motherboard issue and
I will have to get the unit to Jaypee service center in Sector-*
Noida. I have attached the bill for the service visit.
My son and I took the TV to the shop today morning and they took the
TV for service and told me some labour charge would be around Rs
****/- plus parts change on the motherboard once the issue is figured
Later that day, I get a call from the service technician that the
Display is broken. The guy had the audacity to tell me that I got it
broken when it came into the shop. Total lie. I have attached picture
of TV below. Also, the TV back is shown in the picture becasue the
service technician kept it like that and was removing the wall bracket
to give it back to me.
Please address this negligence on the service center part
appropriately. I hope to hear soon from you on the action taken and
what to expect from Sony.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Airtel Digital Tv
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
The technician has inspected the tv at home and has not given any diagnosis sheet. He verbally stated that the motherboard is not working. The store representative has abruptly cut the call when asked for written diagnosis. ...
Dec 16, 2021 by Chinta Sandeep
This is in reference to my Sony LCD TV KD-**X****E (serial number: *******, Purchase date: **/**/****). This TV has a problem of sporadic shutdown with power led blinking red * times (service request ID: ********). The technician (Sonu Elect...
Sep 19, 2021 by Jitendra Gandhi
Sony is refusing to change damaged led panel there is no physical damage but they are not changing for free . Bought it just ** days back...
May 08, 2021 by Belide santhosh kumar
I got a call from naukri.com and then they ask me to pay rs.**** for some reference I'd and all ... Only after that i can apply in any company.... After i paid this amount.... I got a call from naukri.com that my resume is got selected for sony...
Apr 16, 2021 by Karishma
I had purchased **” *K Full HD Sony TV (model **X****H) from Reliance Digital from reliance mall near Mhatre bridge Pune on **th Dec. TV was delivered on **th Dec , after much follow-up installation was done **th Dec. *. The instal...
Jan 13, 2021 by Amrut Mulay