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Sony - My Sony tv broken by it self

Harsha filed complaint against Sony on May 24, 2024

My tv screen was suddenly broken because of manufacturing error my tv suddenly started heating while I watching and then suddenly I heard a pop sound and I saw that my tv display got broken I contacted the Sony customer care and then I done the factory reset i think it is a temporary damage then also its not clear it's not solve please help me don't buy Sony products the costumer care said it's a physical damage and ignored my all money gone help me iam from India

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Sony

54

Total Complaints

25

Total Resolved

46.30%

Consumer Satisfaction

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