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Sony - Service centre refusing to repair replace

Mohit gohel filed complaint against Sony on Aug 5, 2023

My dualsense controller stopped working * months after purchase. Servixe center refused saying flipkart doesnt have warranty on their website but the manual i got in the box says there is a **month guarantee which is sonys responsibility still have been to service centre * times atleast and mailed the company * times with all the evidence such as purchase proof

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Sony

54

Total Complaints

25

Total Resolved

46.30%

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