Vi
- Sim got deactivated Closed
Rejith krishnan filed this complaint against Vi on Mar 01, 2023
Dear sir, madam
Greetings of the day.
I am writing this email to complain you regarding your service. I am an UAE resident and * months ago I took a Vodafone sim ( *********** under the name of my father PK unnikrishnan. Yesterday I landed to India and unfortunately the sim was not working even though the validity was until March mid. I recharged for another *** rupees but still not worked.. when I called call center the automated voice system said it temporarily disconnected due to not using for * month and the system said to recharge for ** rupees or more to activate. However it still didn't work.
I went to the near by store and they called the call center from there I got to know the number cannot be used again. How is that even possible? When I have my Vodafone range showing in the phone also validity still not expired.
I am forced to take another company sim now and I demand a full refund of my money which I recharged yesterday (**th Feb) .
I am expecting an immediate response from your end.
Regards,
Rejith krishnan
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Resolution Demanded:
Refund / Credit for purchase
Vi
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
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