Netflix india
- Services not provided as per plan Open
Anurag Verma filed this complaint against Netflix india on Mar 26, 2021
I have been a regular customer of Netflix but for the current month I'm not getting the service as per my plan. I am on *** INR plan of Netflix but the service is really bad that I am not even getting HD service. When I am trying to complain over their customer service they are not acknowledging and registering the complaint. I have tried calling, sending mails and even posting on twitter but they are adamant that its the issue of service provider. I have already explained the fact I am using Netflix for past * years and I am using same ISP so how come over night it started having issues. I feel so frustrated therefore registering the complaint. Customer service is refusing refund or extension, they are not resolving not sure what to do.
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Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Netflix india
Resolved
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Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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