- Service not Provided Open
I have called to Hathway to use their internet services, Hathway employee asked me to share all personal details over whats app like Aadhar card ( front & Back ), Gas bill, Photo. After sharing all details they asked me to make the payment, I have made the made the payment and share details to him, he inform me that he will send executive to fix new connection, Night **PM i got a call from same person saying that no routers are available now, we send executive by next day before **:** HRS , Next day at **:** HRS( **rd December **** ) he told me that services are not available at my location, hence he cancelled my request, when i complained i got a responce from their Nodal Officer that they will return the amount in ** Working days, I wanted to complain why they have collected payment if they could not be able to provide service at my location and how can they hold my amount without providing any service.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Its been almost ** + days since i have initiated for the refund...but still i haven't received any response from the Hathway Broadband Provider...
Sep 25, 2020 by Ambar Shukla
I am receiving SMS from Hathway broadband that they would start legal proceedings against me if I don't return the modem. I was using Hathway service in Bangalore about * years ago and since have moved away from the place. When I was moving, I ...
Sep 24, 2020 by Naveen
I am Customer of Hathway since ****. My plan is ** mbps. As due to lockdown I am working from home & I have faced may issues like it frequently net got disconnect, freeze for *-** sec. & ping issues. From last *-* months I have made complain *...
Aug 08, 2020 by Prem Gohil
We have installed hathway broadband last week. They have only taken money but there is no internet connection since installation.. everytime we call them (Vikas and Ashish) they will say they will get back but nothing has been done. Thier serv...
Jun 27, 2020 by Vijeth
Connection of my broad band customer account no ********** , Kolkata city is still down. Complaint via twitter and mailed * reminders to their MD, however no resolution till date. These is a prepaid connection and bills are paid quaterly. Non o...
Jun 16, 2020 by Rustam N