You Broadband
- Security deposit not received Closed
phani kumar challa filed this complaint against You Broadband on Feb 14, 2019
Hi ,I have a you broadband connection since **** .Currently I moved from vasanth nagar,hyderabad location to Boduppal and raised a request to shift my connection on april,****.Which is not done at right time even after multiple follow up's.So i had a call with you broadband customer care and requested to close the connection and refund the security deposit(Rs ****/- ).Which is still not received. Again i had raised a complaint on Oct,**** for the same and in the ticket they commented that "Tried to reach me ,but not able to connect" and closed the complaint which i am not aware of.Even i didn't a single call from broadband account department.Again i raised a complaint with the help of customer care executive and he told with in ** hrs you will get a call.
I waited for * days and still i didn't get call from them.I wrote a mail to nodel officer ,youbroadband with all the details and complaint numbers.Then i got a call after * days asking for my bill copy for confirmation .which is shared on the same day.
Still the issue is not resolved and i didn't get the security deposit back.I didn't expected this kind of poor response from the company.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
You Broadband
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Related Complaints
You Broadband - Modem refund not received Closed
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
Dec 03, 2022 by Ravi Mehta
You Broadband - No refund from YOU Broadband Closed
No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...
Sep 30, 2021 by Yogesh Shah
You Broadband - Internet service providers Closed
I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...
Aug 11, 2021 by Vijay Thombre
You Broadband - You Broadband Power benefits not added from over a year Closed
I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...
May 28, 2021 by Suryakumari
You Broadband - YOU bb modem Refund not recieved from 6 month Closed
I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...
Apr 13, 2021 by Raval harshil
