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You Broadband (41/79)

79 Total Complaints
41 Total Resolved
51.90% Consumer Satisfaction

If you are searching for You Broadband Review on internet then you have reached the right place. You can read the full You Broadband Reviews here. Get answer to questions like if You Broadband is real or fake? You Broadband is legit or scam? if You Broadband is safe? All You Broadband reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for You Broadband so that it help others to make wise decisions. The Consumer satisfaction score of You Broadband is 51.90% because out of 79 consumer complaints, only 41 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against You Broadband?

If you are not satisfied with You Broadband, file a complaint now:

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But before filing a complaint, you should

a. Contact the customer support of You Broadband first

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c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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You Broadband - Modem refund not received Closed

Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...

Dec 03, 2022 by Ravi Mehta

You Broadband - No refund from YOU Broadband Closed

No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...

Sep 30, 2021 by Yogesh Shah

You Broadband - Internet service providers Closed

I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...

Aug 11, 2021 by Vijay Thombre

You Broadband - You Broadband Power benefits not added from over a year Closed

I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...

May 28, 2021 by Suryakumari

You Broadband - You Broadband installation Open

I have purchased a ** Mbps plan on **th May **** from Mr. Siddharth Vala(Salesmen) of YOu Broadband after applying for broadband connection online. There is no response from their side about the installation process and they are not giving me a...

May 26, 2021 by Dhruv Nakrani

You Broadband - YOU bb modem Refund not recieved from 6 month Closed

I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...

Apr 13, 2021 by Raval harshil

You Broadband - Issue with Broadband connection Closed

I've recently shifted to a new house and I asked the broadband connection service provider to shift the service there. They are saying that the new location is not a feasible location for them to shift and therefore I need to incur the loss, Th...

Feb 17, 2021 by Vungarala Venkatesh sameer

You Broadband - Internet disconnecting constantly and Need refund Open

I am residing in Vasna, Ahmedabad and choose to get broadband service of YOU Broadband for * months. Internet disconnecting constantly (say ** times in a month) and I asked for refund from YOU Broadband as they did not even have team to resolve...

Feb 06, 2021 by Jimesh Shah

You Broadband - Technical Problem not solved from more than 2 months need to refund the 3 months plan for which I ha Open

Technical Problem not solved from more than * months, need to refund the amount for * months plan for which I have already paid in advance.I have been following up from almost * months now without any resolution. Would have raised around **+ SR...

Nov 21, 2020 by Sunny

You Broadband - Inertnet is not working for you broadband since last 3 days Closed

Did not have internet connection from last * days , due to my kids were not attending online classes, and due to that I have to go to office for my work...

Nov 21, 2020 by Hemant Patel

You Broadband - Frequent internet disconnections and very slow upload speed Open

I am facing frequent internet disconnections since Oct *, ****. When it does work the upload speeds are less than * Mbps going as low as *.** Mbps. I do WFH in a remote desktop session and remote desktop needs a stable upload speed as well. So ...

Nov 17, 2020 by Jithin T K

You Broadband - Slow Internet speed Open

I am facing slow speed internet since *th October **** in my ** mbps plan. Everytime I call service centre, they are just giving my false promise to resolve my issue. They says concern team will contact me but I'm not contacted by them and Issu...

Oct 18, 2020 by Jigar Avaiya

You Broadband - Service not provided and refund not processed Closed

I have requested for a new broadband connection and paid for the connection online as the you broadband customer executive promised me that the installation will happen in * days. After the payment, I was told that the service executive isn't a...

Oct 08, 2020 by Madugula Srinivas Santosh Kumar

You Broadband - Connection delayed Closed

I have paid for * months after installation I have requested for address change of connection which was discussed while paying amount I have raised request begining of this month till date there is no resolution happened ...

Sep 25, 2020 by Sreyes

You Broadband - Speed issue Open

Many time I complaint but not solve my problem Last **.**.**** I complaint till date not solve my problem...

Sep 23, 2020 by Vekariya kalpeshkumar

You Broadband - MODEM NOT INSTALLED FOR INTERNET CONNECTION Closed

PAYMENT FOR NEW INTERNET CONNECTION DONE ON **TH SEP ****.TRIED CALLING TO CUSTOMER CARE ON TELEPHONE AND EMAIL, BUT NO REPLY.THEY HAVE ALREADY SURPASSED * DAYS INSTALLATION PERIOD.WANT TO HAVE THE INSTALLATION DONE OR REFUND....

Sep 19, 2020 by MANGALESH OSWAL

You Broadband - Backend team not taking any action Closed

Recently internet started fluctuating and I registered complain via mobile app and by calling their customer care as well. Every time I call them or open new complain they close it within *-* hours without checking whether problem resolved or n...

Sep 05, 2020 by Mitesh Vanatwala

You Broadband - Net service provider does not resolving issues Open

i m availing facilities of internet service from you broadband,andmany tims complaind rgarding lan cabl from provider to my home is leakage due to joint in lan cable, but they r always closing my complaint without any contact or visit of their ...

Sep 01, 2020 by ramesh chavda

You Broadband - Internet not working Closed

Internet not working since **.**.****, no response from you broadband on complaint, tried call center,mails everything, they just don't respond. ...

Aug 26, 2020 by Hitesh

You Broadband - Router money not refunded Closed

...

Aug 20, 2020 by Kamal

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