- Samsung Watch 6 Classic Defective product Open
I recently bought a Samsung watch * Classic LTE version on August **. I assigned vodafone ESim to use the LTE in the watch. When i use LTE the watch gets hot and goes into Airplane mode and this happens every few minutes which makes it unsuable while using LTE. I raised this issue and wanted to return the product as i cannot use LTE. i was asked to visit the service center and they raised a job sheet detailing the issue i had. I have talked to customer care until now and did not get any positive results. they are saying this is a feature and not and issue. so Basically i bought a watch with LTE but cant use it and Samsung says this is a feature and make a fool out of the customer. I am very disappointed with the poor service and taking customers for granted.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Samsung declined mobile repair although my device bought * months before....
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Purchase model chsnge delivery...
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