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Kumar Pratikchit filed complaint against Amazon India on Aug 31, 2020
I have ordered Galaxy M**s during amazon prime days on *th Sep **** and lenovo Legion Y*** on *th Sep ****, they send me the * products with single tracking id on **th I got the notification that my products will get delivered today but provided only a single OTP. Delivery Person delivered my Lenovo Legion *** only and when I asked him about my *nd product then they told me that I have only a single product of yours and asked the OTP and after giving OTP both products showing delivered. I have not noticed that earlier but on same day I noticed this issue and on same day I called amazon customer support for help regarding my product Galaxy M**s but they told me to show some patience its just a scanning issue wait till **th Aug ****. But till date I didn't got my product so I complained about that and amazon started investigating but they reported that the product is successfully delivered to the customer... So where is the product... I have not received my order.... And they are denied for refund or any other compensation
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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