Urban Company
- Ripoff Open
Vinodh GN filed this complaint against Urban Company on Sep 13, 2022
On Sep *th I booked for a AC repair and a deep clean service.
Technician named venkatesh was assigned for Sep *th and he came and checked the AC , he mentioned that some issue at the board, it has to be repaired.
When I asked how much and when it will be done, he told that **** around only will come and it will take * days time. I said ok.
Until **th there was no phone call from him, then when i tried calling him thru the urban company app, he told to get a double booster stabilizer and he is on the way. he instead that he will bring a good one and to purchase from him i repled, i have already got one.
Sunday evening he was supposed to come, he did not turn up. and when i gave a compaint in UC app, they told monday **** he will be viisting your place and the same the technician also told.
When I tried reaching him around **** pm, he did not even answer my call the entire monday.
I gave several complaints to UC, they opening a ticket and without resolution they are closing it
On **th When tried to reach the technician he told today at **** pm definitely he will come to my place, when i call him at **** he said by **** then it became * and then he texted that he will come by **** for sure.
Post that I tried more than ** calls. his number was in waiting or he is disconnecting and not answering my calls.
Again I raised a complaint with UC, they not even responding ,
I told the first day, Its by baby room, without AC baby could not sleep properly. so requestd him to fix the ac at the earliest.
Atleast if the ac board which he took , if he has returned to me i would have fixed with some local vendor , now he has not returned the board so i have to purchase a new AC only.
I cannot see my *year old baby suffer.
Initially he said **** will be the cost, and on **th he told **** and on **th he said ****,
When checked this rating in uc app, similiar complaints are there against him.
In that case why the UC is providing job for this kind of person.
who is stealing others hard earned products.
I have all the voice recordings of the person and the chat as well
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Urban Company
Resolved
Frustrated? File a Complaint
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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