- Return of the tablet froud byjus customer care Open
I had purchased Byjus class **th product for my son from Mr. Mudasir Hussain (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund all amount in full. We got this Product delivered to us on feb **, **** and found it of no use for my kid within the trial period; so asked them for cancellation on mar * ,**** Instantly we started receiving calls from Byjus representatives Arushi and finally after all discussion with me and my kid, they asked me to send mail for cancellation. The mail was sent to Byju's on for Cancellation. Since then we have been waiting for their representative to collect the kit and refund the amount that was given at the time of purchase. But to the extent of my surprise, they commit that cancellation request was in progress and they keep deducting payments through ECS (that was asked to be filled at the time of purchase). When i asked to cancel the ECS and refund my money, they are refusing to refund my money back. I have requested many times to Arushi (Byjus representative) to arrange a call with his senior then he said he is the only authority to respond back and he clearly told me to DO what ever I want to do, and money will not be refunded.
They have been calling just during trail period to kill time, so that ** days are passed and they need not to return the money. Since everything is in writing, and after the last request of cancellation, which they did not do; no one from Byjus called up for any service/status update.
After my bitter experience on call with Shantanu, I am forced to take required measures and thus writing here.
It is how a common man is being looted by such companies, they are sponsoring cricket matches from illicit retention of General Pubic hard earned money.
Transactional reference of product that was purchased from Byjus is as under. We have all artefacts to prove our stand, and expecting someone from authority would read this article and take required actions against Byjus.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
My byju's premium app is currently not working. Whenever I click on any video it suddenly stops amidst and I am redirected to my home screen. I tried to force stop the app but this also seems ineffective in resolving my issue. I'm totally pisse...
Apr 24, 2020 by BHAWNA Sharma
When the BYJU'S' agent arrived at our home, we had made an agreement that for the first year when I was in grade **, I will receive a grade ** micro SD card and a grade ** commerce micro SD cards for my sister and then when I will move to grade...
Apr 17, 2020 by Dev Shah
According to BYJU'S terms and conditions "IF student don't like product he can apply for refund within ** days ". And since * days i am trying to refund it. But they are delaying my request in order to extend my request to more than ** day. Pl...
Jan 12, 2020 by Gunwant Hada
मेरे पास byjus से mr विशाल वर्मा आये थे टैबलेट और ऐप्प की जानकारी दी कहा अगर आप सेटिस्फाई नही होंगे ...
Sep 20, 2019 by Karan kanade
One Byju's representative Mr.Sidhart Puri came in touch with us for Byju's course and convinced us to take the gadget on a trail basis of ** days and if incase our kid didn't like the product than within ** days we just need to call them to sub...
Jul 16, 2019 by Prashant Mendiratta