- Return of the tablet froud byjus customer care Closed
I had purchased Byjus class **th product for my son from Mr. Mudasir Hussain (representative of Byju's) with a written commitment that if we don't like the product; we can go for cancellation within ** days of delivery, and Byjus would refund all amount in full. We got this Product delivered to us on feb **, **** and found it of no use for my kid within the trial period; so asked them for cancellation on mar * ,**** Instantly we started receiving calls from Byjus representatives Arushi and finally after all discussion with me and my kid, they asked me to send mail for cancellation. The mail was sent to Byju's on for Cancellation. Since then we have been waiting for their representative to collect the kit and refund the amount that was given at the time of purchase. But to the extent of my surprise, they commit that cancellation request was in progress and they keep deducting payments through ECS (that was asked to be filled at the time of purchase). When i asked to cancel the ECS and refund my money, they are refusing to refund my money back. I have requested many times to Arushi (Byjus representative) to arrange a call with his senior then he said he is the only authority to respond back and he clearly told me to DO what ever I want to do, and money will not be refunded.
They have been calling just during trail period to kill time, so that ** days are passed and they need not to return the money. Since everything is in writing, and after the last request of cancellation, which they did not do; no one from Byjus called up for any service/status update.
After my bitter experience on call with Shantanu, I am forced to take required measures and thus writing here.
It is how a common man is being looted by such companies, they are sponsoring cricket matches from illicit retention of General Pubic hard earned money.
Transactional reference of product that was purchased from Byjus is as under. We have all artefacts to prove our stand, and expecting someone from authority would read this article and take required actions against Byjus.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Byjus - Regarding Refund Closed
I got a call from byjus on Oct * and then scheduled video call through zoom. They interviewed me to provide scholarship for ias course and I got **% scholarship and then I paid rs.**** an advance of rs.****** on October * to hold the scholarshi...
Oct 27, 2023 by Shasi Charan
Actually I purchased Byjus gate course online product .Team of byjus make a call many times to me and convince me If I say I dont have money they only pay the **k advance they said that you will pay later like that .Finally I purchased that c...
Oct 07, 2023 by ERRABELLY CHIRANYA
Byjus - Refund not credited Closed
Not returned the money even after ** days on cancellation and instead asking for next emi really fraud institute ...
Sep 28, 2023 by Anu kishor
Respected Sir/Madam, I am writing this complaint to bring to your attention the issues I have been facing with BYJU'S Ed Tech Company, as a consumer of their IAS coaching course. I believe my rights as a consumer have been violated...
Sep 03, 2023 by Mandeep Singh
I have taken subscription in byjus and my order is not delivered they are responding ...
Aug 27, 2023 by Utsav Tiwari