Lenskart
- Replacement promised but never return it back Open
Kanika filed this complaint against Lenskart on Mar 06, 2019
They will make you suffer for their own mistakes just because you have trusted them. Kind of arrogant since they don't care about the inconvenience they have caused a returning customer. I ordered VC E***** they delivered Okely which was worth more than what I ordered. I returned that and asked for my actual order. CS told me that they will not fulfil the order # ********** (Purchased: *rd Jun ****) for that matter unless they complete their "investigation". I returned the same on **th Jan **** and they never returned my product back.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Lenskart
Resolved
Frustrated? File a Complaint
Pepperfry
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
Related Complaints
I visited lenskart store at Mini Square mall Kolkata on **th Feb **** at **:**PM. I selected few frames and then made the payment. My Lenskart wallet had *** and From my Axis Bank credit card I paid ****/- in total **** for my order. Afte...
Feb 15, 2024 by Gantantra kumar
We have many issue face in lance cart shops. I have given my lance for repair in your branch since a week but thay are not giving me the lance repair and giving me excuse and i am not getting any satisfied answer in the branch. Even today I s...
Oct 10, 2023 by Prajapati mahesh dhudabhai
Lenskart - Broke my specs Closed
I have bought the specs from lenskart a year before. Today I asked them to clean my specs and they broke it. They didn't give me refund or didn't replace my specs....
Sep 16, 2023 by Rithin Jose
Lenskart - Refund Not credited Closed
I have ordered one normal frame from lenskart and they have delivered it after the promised date of delivery. As I didn't like the product I initiated return. Even after the product was handed over to the courier partner, continuously I was get...
Aug 30, 2023 by Chanchal
Lenskart - Delivery person bad behaviour Closed
Yesterday my product has tó delivered by the delivery person without call rescheduling and when I call yesterday he said u r not pick without call then he said yesterday I’m coming nearby only plz come down of ur building I came I wait * hou...
Aug 30, 2023 by Sourabh