File a Complaint against Lenskart
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Lenskart
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How to resolve Lenskart complaints online
If you want to complain about a problem that relates to Lenskart, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Lenskart?
If you are not satisfied with Lenskart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Lenskart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Lenskart
But before filing a complaint, you should
a. Contact the customer support of Lenskart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Social Network
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Legal Network
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Lenskart - Exchange not provided on previous service location Awaiting Details
I have returned my eyeglasses because frame has got rust and corrosion. Lenskart has taken back the eyeglasses. Now when I am ordering new eyeglasses, they cannot provide service where they used to provide service. Store locator is about ** KM...
Sep 13, 2022 by Girish Vajrashetti
Lenskart - Worst glass fixing wrong promises Awaiting Details
worst glass fixing & wrong promises ( * times I have complaint to Lenskart customer service and all the time they did the same mistake ) Glasses were coming out of the frame, and alignment issues. They promise to replace the frame and sent th...
Aug 29, 2022 by Abhishek Kumar
Lenskart - Pathetic after sale service and bad material by Lenskart Closed
I bought two frames in July(last month). One is lenskart Air and one is vincent chase. Also bought gold membership with that. Guess what!! After just * weeks of minimal use the lenskart air frame automatically broke today. Didn't do any rough u...
Aug 14, 2022 by Sarbori Basu Roy
Lenskart - Disturbing me by calling everyday inspite of me asking them not to Awaiting Details
Everyday or every alternate day i get calls from lenskart asking to buy lenses.i have told *** of their executives not to call me n get my number blocked from their call list but still i do get calls everyday.i am being disturbed a lot....
Jul 17, 2022 by Ruhi Chandgothia
Lenskart - After sales service Awaiting Details
Not satisfied with after sales service. My glasses went loose. Went to the showroom of the company from where I purchased. They said nothing is done over there nor did they offer of repairing it. Not at all satisfied with the after sales servi...
Jun 22, 2022 by Kajal ketan shah
Lenskart - Package is not yet Delivered Awaiting Details
So i have ordered my specs from lenskart on *th of June which has to be delivered by **th of June which was not delivered on the given date I called up customer care number many times they keep on telling that the order will get delivered don'...
Jun 22, 2022 by Suman Mohanty
Lenskart - Exchange and refund denied Awaiting Details
Purchased two glasses of **** and **** Returned two glasses, for exchange Selected two glasses in store Both being **** so paid additional *** rupees Exchange is not being processed from the local store because of application error. They were n...
Jun 21, 2022 by Darwinv
Lenskart - Exchange not processed and resolution ongoing 5 days and still ongoing Awaiting Details
Purchased two glasses of **** and **** Returned two glasses ,for exchange Selected two glasses in store Both being **** so paid additional *** rupees Exchange is not being processed from the local store because of application error. They were...
Jun 20, 2022 by Darwinv
Lenskart - Refund Awaiting Details
Lenskart has worst customer support and worst escalation, infact I have first time whose CEO's doesn't care of.. Otherwise every Good CEO's care for their Brand Value. It's been days and days for my Return for the Order ID ********** which I...
Jun 11, 2022 by Surya kant
Lenskart - Order on Lenskart not received on hold and I paid complete amount Offered Resolution
I placed order on date **-May-**** with Order ID: **********. Total price of order is **** INR with total * items. Today is last date delivery but still my order is on hold. I contacted customer care and sales team and they are telling differen...
Jun 09, 2022 by SWEJ KUMAR SHARMA
Lenskart - Too much late delivery Awaiting Details
It's been more than ** days and my order has not dispatched yet. My father needed the spects to wear but he is facing trouble because of lenskart service ...
May 19, 2022 by Vinika singh
Lenskart - Package not delivered Awaiting Details
I ordered my glasses on **th may, and it said it will be delivered by **th may. Today on **th may, i opened my lenskart app and it said order delivered early on **th may, and i have no signs of the order. I live in a hostel, not earning and im ...
May 15, 2022 by Anshpreet Singh
Lenskart - Not received the product on time Offered Resolution
I availed the company's warrenty. The warrenty was accepted in email. The delivery person came and took my old pair prior to providing me a new one. This is affecting my work and everyday life. I literally couldn't see. I lost money on my absen...
May 13, 2022 by Niranjan k
Lenskart - Package not delivered Awaiting Details
Hello team, I am Mohammed shahid I have order a specs for me and my mother last month Chennai Mylapore branch they have tested and provide a specs for us both and it’s cost around *k for me and my mom and later I received the product after...
Apr 04, 2022 by Movammed shahid
Lenskart - Return pickup and now not responding Closed
I have ordered my eyeglasses tving me exchangehru homevisit of lenskart executive on December **th.order delivered but not as per specification.from then to till *st of march they people are not responding to my calls.neither giving me refund ...
Mar 01, 2022 by MANISH CHUGH
Lenskart - Executive behaviour Offered Resolution
Went to th showroom fr an eyetest as i hv already ordered th glasses bt since my area was unserviceble i had to go to a outlet fr an eyetest. First nobody attended, second th testing guy was busy flirting with a customer , and everythng was ...
Feb 26, 2022 by Swapnil Srivastava
Lenskart - Bad eye checkup and low lens material Closed
I used to have same power since * years and I tried lenskart for first time and within * months my power got changed with cylindrical. It has affected my eye sight. ...
Feb 21, 2022 by Archana Khare
I Purchased Lenskart Pro Membership on ** December with order id: ********** which Includes First Pair Free Along With Anti Glare Lenses As Promised By Them. But When We Try To Add Anti Glare Lenses To The Pair, It Asks **/- Extra Over And Abov...
Dec 18, 2021 by SHIVAM BANSAL
Lenskart - Mis communication while purchasing Closed
Communication not clear while purchasing...
Dec 17, 2021 by Manish Kachalia
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Questions about Lenskart
Ask questions about Lenskart and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Lenskart?
+91-9999899998
What is Lenskart office address?
Shop No 16/113, G 28A, Ground Floor,Z Square Mall M G Road, Mall Rd, near Bada Chauraha, Kanpur, Uttar Pradesh 208001
What is Lenskart customer care email?
support@lenskart.com
Where to find Lenskart discount coupons?
Who is the Owner / CEO of Lenskart?
Peyush Bansal
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