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Lenskart ^(15/35)

Lenskart - Poor quality of glasses & frames ^Open

I purchased two air flex eyeglasses from you having order no. #**********, PID- ****** dated:- ** April **** and the second one having order no.#**********, PID- ******, dated:- ** April ****. Now, the temples of both the frames have broken. I'...

Jun 20, 2019 by Rohit Mishra

Lenskart - Refund issue with Lenskart ^Open

I make an order of my specs whose size is bigger. So I return the product. After returning the product they ask me for the account number of my bank account. Therefore accordingly I gave the same but my refund couldn't be made in my bank accoun...

May 27, 2019 by Gurdev kaur

Lenskart - Sending promotional messages from my name to my contacts ^Closed

Lenskart is sending a promotional message to my phone contact quoting my name in the message due to which I am facing a very embarrassing situation. Today I faced a very awkward situation when the maid working at my home showed to my wife a mes...

Apr 19, 2019 by Ankit Kumar

Lenskart - Issue in the frame ^Open

I purchased sunglasses of John Jacobs brand from Kalkaji Delhi store having Model No. JJ****. Yesterday, when I pick my sunglasses to wear I found it's frame, got open and * glass removed from the frame and to fix the same I visited Lenskart Ka...

Apr 15, 2019 by Nitin Jain

Lenskart - Wrong product delivered ^Open

I have ordered two products with gold membership one is eyeglasses second sunglasses but received wrong eyeglasses frame. When I complained in customer care they sent a mail to me for attached * to * photos of the received frame but in **th on ...

Mar 28, 2019 by Ankit Sharma

Lenskart - No exchange for on counter purchase ^Closed

Made an on the counter purchase of RayBan aviator for the gift. Tried to exchange it for a smaller size but the **-day return doesn't work for on counter purchase but they have forgotten to add this valuable information anywhere in the app or s...

Mar 26, 2019 by Anu Agrawal

Lenskart - Replacement promised but never return it back ^Open

They will make you suffer for their own mistakes just because you have trusted them. Kind of arrogant since they don't care about the inconvenience they have caused a returning customer. I ordered VC E***** they delivered Okely which was worth ...

Mar 06, 2019 by Kanika

Lenskart - Poor customer support ^Open

I purchased eyeglasses order id no.#********** from Lenskart on **th November. After using it for * months, the blue cut coating has begun to come off from the eyeglasses. I registered the complaint and claim warranty. They want me to send some...

Mar 02, 2019 by Rohit Mishra

Lenskart - Sending promotional messages to my contacts with my name ^Open

Lenskart is sending promotional messages to all my contacts numbers with my name, it's so embarrassing as everyone is asking me about it. I complained to their customer care number twice, they said its got resolved but they started sending thos...

Feb 25, 2019 by Chandana

Lenskart - Refund issue ^Closed

Lenskart are forcefully holding up refunds and refuse rudely to pay back to the bank account instead they r paying back it as store credit , this store credit will allow one to purchase without benefits and make the customer pay extra for a it...

Feb 14, 2019 by Abhinandan Bhat

Lenskart - Refund not initiated ^Open

No response * week over since pick up of the product till now not initiated my refund. No calls no response to emails. Plz refund me my **** rupees worst experience only response is technical issue...

Feb 07, 2019 by Anisha Khatri

Lenskart - Defective Frame delivered and asked for returning full product to issue full refund ^Closed

I had ordered * frames under Buy*Get* scheme at Lenskart along with Gold membership (to avail Buy*Get*), which was delivered on time but at the time usage i noticed that * of the frame has broken lens. I had asked for replacement, item was pick...

Feb 02, 2019 by Avik Aggarwal

Lenskart - Order not delivered ^Closed

Placed order of specs *+ * at Lenskart outlet in Nashik on ** Dec. Ask them to deliver it at my home town Dhule. Store later on cancelled and again placed my order due to technical issue on ** Dec and promised me to deliver the order at Dhule(t...

Jan 10, 2019 by Rajesh Agrawal

Lenskart - I returned the product for which they charged more than the market rate now, they are not refunding ^Closed

I paid, INR ****.** to Lenskart on **th of November. Please see the attachment for details. What the support team has refunded to my account is **** in two steps after a long chase. Rs. **** is yet to be refunded. They are telling me that they ...

Jan 07, 2019 by Kopal Arora

Lenskart - Return of the product- not accepting ^Open

i have ordered rimless glasses – rayban brand from lenskart adyar showroom on october **, **** and my order number is #**********. the product got delivered on **th october, ****. i used for the next two days, but i was experiencing severe ...

Dec 18, 2018 by SATHIYANEELAA

Lenskart - Refund ^Closed

Its been a month have complained * times each time the feedback will be refunded in **-** hours and its been a whole month since they recieved their product back. From past week they have stopped responding back to the mail. This is not accept...

Dec 13, 2018 by Amul Singh

Lenskart - Lenskart not able to provide customer service ^Closed

Can Voxya call me regarding the Lenskart not being able to deliver customer service. Voxya was able to provide me best possible discount but when I approached Lenskart store in Candor techspace area, the staff did not provide me proper customer...

Nov 26, 2018 by Neeru Grover

Lenskart - Lenskart staff not helpful ^Closed

I had ordered two spectacles - one near and the other one for distance, which I got it, but now I am facing problems as I now need progressive lenses, which Lenskart bluntly refused, as I requested them to convert these two specs into one progr...

Nov 13, 2018 by Neeru Grover

Lenskart - Fake/false lenskart ^Open

*.I brought a ray ban polarised from lenskart because the sales executive continuously called with a fake offer of **% discount on the product which is ***% redeemable. Post purchase I came to know it's a fake offer but I ignored. *. My bigge...

Oct 15, 2018 by Chinda vamsi krishna

Lenskart - Lenskart cheating ^Open

I have ordered two specs from lenskart on **th September **** of *****+. I told them i will pay by airtel payment bank from * different mobile number Upon confirmation I paid to Lenskart Rs. **** and then they not ready to take my order with...

Oct 05, 2018 by Nitesh shah

Lenskart - Abusive behaiviour ^Open

The Lenskart is worst as they hire the employee ehi are professional. I got the sms and emails from Lenskart for Independence offer due to repeatedly reminder I went to my nearest Lena kary outlet which is in United chambers Beside Chennai Shop...

Aug 16, 2018 by Surbhi Verma

Lenskart - Amount Not Refunded ^Closed

I ordered an eyeglass online from lenskart and they delivered a defective product. I complained about this and they told they will replace the frame and they sent me a replaced frame which again was defective. So I got tired of this and I retur...

Aug 08, 2018 by nikhil tekriwal

Lenskart - Very Late Delivery From Lenskart ^Open

I ordered two glasses from lenskart on **th april ****. And according to their of I don't liked the frame then I can replace it within ** days. And I replaced both of the glasses to exchange with new frames. Since then they haven't delivered th...

May 28, 2018 by Pawan Kumar

Lenskart - Package incomplete delivered ^Open

I Received my order of contact lens of *lens per box on ** may ****,but i actually ordered * lens per box that costs around ****rs but when i was complaint regarding this i said that i want refund but the lenskart said that we dont give refund...

May 25, 2018 by Prince Rajput

Lenskart - Lenskart Fraud ^Open

On **th of March **** I gave my Oakley frame to Lenskart’s Thane showroom to replace its lenses. It was supposed to get delivered to me on **st of March ****, ffter the deadline when I followed with them I was told “the company has recently...

Apr 09, 2018 by Shrish Lal

Lenskart - Refund or new frame. ^Closed

I ordered a frame with blue lens through an executive of lenskart who had a stall in kamla Nehru college fest. There was a offer that was available then which included the frame and lens at approximately **** /- rs . The frame was bigger for my...

Feb 27, 2018 by Sneha Vashisht

Lenskart - Product no delivered ^Closed

Lenskart is cheating its customers. They will not deliver quality profuct and after loads of trouble when you will reorder (as you have already paid) They will not deliver product on time....

Jan 13, 2018 by Daivik Shah

Lenskart - Lenskart frame damaged ^Open

I had bought a rimless Vincent chase frame[Golden tortoise Rectangle VC E*****- C*] from Lenskart Showroom located at Koramangala, ** Feet Road, Bangalore on ** March ****. The frame came free since I bought lens worth Rs ****/- (before discou...

Dec 20, 2017 by Abraham

Lenskart - Got different colour ^Closed

The colour which i had ordered is different from the colour i got....

Dec 18, 2017 by Sai Kiran

Lenskart - Delaying refund money against my order, Beware of lenskart cheating, only assistance is talk unneces ^Closed

Ordered two no,s of eyewear frames from lenskart on ** oct,****...due to fitting issues i hv returned the both frames.. Upon receiving them ,on ** nov.****,lenskart sent me a message to my mobile no, stating that refund is initiated against my ...

Nov 30, 2017 by Aditya hazarika

Lenskart - Third class product promised great quality ^Closed

Promised a scratch proof lens and that too for two orders as both the specs have more scratches than a normal lens I have. This is misleading information given to the customer and a scam to take our money for shitty product like this....

Sep 15, 2017 by Arjun Bhatia

Lenskart - Order not delivered ^Open

Order # & Date: *******, **-Jul-****, Total Quantity &Po Number: *, **********, Payment Method: cash I purchased * eyeglasses from Lenskart, Himayathnagar, Hyderabad, promised delivery date was * weeks, till today (**-**-****) I have not recei...

Sep 05, 2017 by Mohammed R Rizwan

Lenskart - Package not delivered its almost 5 days ^Open

sir i have booked a * frame with lens from lenskart the concern person came to my house and took the payment through debit card,and then later when i checked the colour frame was different so i told him to change the colour and even he said yea...

Aug 31, 2017 by suraj suri

Lenskart - Cheap Product Provided ^Open

I had Purchase * Fame with lens on **/**/** Order : # ******* Shipment Code : # ST******* Invoice: # RST******* They had given me * years warranty of frame n lens but it change the frame shape it self and scratches on lens after *-* months n...

Jun 12, 2017 by Ankit Jain

Lenskart - Quality Issue ^Open

i bought eyeglasses in lenskart.lenscost **** + rim cost ****. the issue is the product not worth for the money. due to poor design and lens pathetic quality the lens begin to break into fragemnts near the rim enclosure. as i need a proper answ...

Feb 10, 2017 by praveenkumar r

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