File a Complaint against Lenskart

Lenskart - Broke my specs ^Open

I have bought the specs from lenskart a year before. Today I asked them to clean my specs and they broke it. They didn't give me refund or didn't replace my specs....

Sep 16, 2023 by Rithin Jose

Lenskart - Refund Not credited ^Closed

I have ordered one normal frame from lenskart and they have delivered it after the promised date of delivery. As I didn't like the product I initiated return. Even after the product was handed over to the courier partner, continuously I was get...

Aug 30, 2023 by Chanchal

Lenskart - Delivery person bad behaviour ^Closed

Yesterday my product has tó delivered by the delivery person without call rescheduling and when I call yesterday he said u r not pick without call then he said yesterday I’m coming nearby only plz come down of ur building I came I wait * hou...

Aug 30, 2023 by Sourabh

Lenskart - Defect in product and not exchanging ^Closed

Hello there, On *st August ****, I ordered my Transparent Full Rim rectangle glasses from lenskart, it arrived on *th August. And within *-* days i faced several issues with that glasses :- *. My severe headaches due to new glasses *....

Aug 18, 2023 by Swapnil Shrivastava

Lenskart - Not accepting refund ^Closed

I am a regular customer of lenses from lenskart since past ** years.I placed an order from kankurgachi lenskart store kolkata on ** may ****.Generally when we have * spare lens we do place an order for lens as it might happen that the one which...

Jul 07, 2023 by Nidhi Goenka

Lenskart - Improper eye checkup ^Closed

Lensakart guaranteed eye checkup at home for * persons, however the person who visited my home was a salesman and did an improper eye checkup. I was charged ** rs as well. This is highly not acceptable. Please reach out to me...

Jun 24, 2023 by Akshay Ghosh

Lenskart - Order not placed money taken no refund processed ^Closed

On **th May, **** Kavesar Lenskart took my purchase and accepted my money via credit card. I find out next day that no Order ID is generated and no purchase was ever recorded.Blaming as System Glitch. My refund is not being processed. All r...

May 28, 2023 by Neha Mahadik

Lenskart - Refund not received even after and no proper response from the company when contacted ^Closed

I have placed an order for lens by bausch&lomb on lenskart website on Nov ** ****, and the transaction was successful but the order was not confirmed for * days stating the payment was not received. Hence i have raised a chargeback through my b...

May 27, 2023 by Subashree S

Lenskart - Wrong glasses fixed for my daughter aged 5 years old ^Closed

My daughter was prescribed by doctor to use glasses due to her low vision and we had been to lenskart udupi branch.The spectacles was received from lenkart abd the same was used by my daughter all these days. We again came for the test today a...

May 06, 2023 by Ditya Shetty

Lenskart - Damaged frame ^Closed

I have purchased a frame and got the damaged frame and they are not refunding the money...

Apr 22, 2023 by Sharath

Lenskart - Service issues in camp branch ^Closed

It’s **:** pm, we have to wait ** minutes before they check eye for each person. I can see there are so many executive on the floor but only one eye check up booth working. Some of your executive are busy texting on phone but don’t ...

Apr 02, 2023 by Harsha Punjabi

Lenskart - Eye infection due to lens and bad service from store ^Open

I've been using lens from lenskart since five years. Got eye infection two months back. Met ophthalmologist and got treated and also got clearance to use a new set of lens again. After a month again i got severe infection. It is not an issue of...

Mar 22, 2023 by Lincy Jeniffer

Lenskart - Beware of the quality of a lenskart JOHN JACOBS Frame ^Closed

I am totally disappointed with this frame from John Jacobs purchased through lenskart like never before! I am well aware how frames at lenskart go through extreme quality check. But never ever imagined that this frame is so so fragile and the r...

Mar 17, 2023 by Shuva Mukherjee

Lenskart - Package not delivered ^Open

My order id is#**********. I have placed the order on *st march **** at lenskart store,Diamond Plaza mall,nagerbazar and paid Rs.****/- for two spectacles. In the lenskart app the package is expected to be delivered by *th March but today is ...

Mar 11, 2023 by Avisek chaudhury

Lenskart - Lenskart Insurance claim ^Closed

I had ordered spectacles from lenskart in October **** and i had taken insurance with it. Now in Feb ****, my spectacles got damaged and i went to store to claim my insurance for which they said that the **% amount will have to be paid by the c...

Feb 21, 2023 by Anirudh Mishra

Lenskart - Money incorrectly deducted but not returned ^Closed

I have ordered for spectacles from lenskart through a field agent. *st time tried theough upi which went to payment processing, the agent told that it failed and I paid again through debit card. Money got deducted for both orders. Now, lenskart...

Feb 17, 2023 by Shreyak Ghosh

Lenskart - Wrong Glasses Power Given ^Closed

I Purchased Glasses from Lenskart, and the test they did failed, as the power they gave was wrong. I tried contacting them but they told me window is closed and can't do anything about it, I got my power checked yesterday again and I Was right,...

Feb 07, 2023 by Nikhil

Lenskart - Delivered wrong product during warranty claim ^{Offered Resolution}

Firstly the order has been created in the month of November under the buy * and get * offer which is Jonh Jacobs JJ Rose gold and Vicente chase. I had placed orders * times mistakenly so one of Lenskart's team members called me and cancelled on...

Feb 02, 2023 by K Sandhya

Lenskart - Lenskart sold me two Gold Membership and denied to refund one on my request ^Closed

Hello Team, I am Sathya Murthy Gururajan (+************)and have recently placed two orders on Lenskart, one directly at the store and one via Lenskart application. The order numbers are ********** & ********** and the Gold Membership was ap...

Jan 24, 2023 by SATHYA MURTHY GURURAJAN

Lenskart - Worst Product ^{Awaiting Details}

Spects not in working condition Broke within ** of replacement Worst consumer experience Same product is got repaired more than * times within * months time ...

Jan 21, 2023 by LIKHITH KUMAR P L

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Questions about Lenskart

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How to contact Lenskart?

+91-9999899998

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What is Lenskart office address?

Shop No 16/113, G 28A, Ground Floor,Z Square Mall M G Road, Mall Rd, near Bada Chauraha, Kanpur, Uttar Pradesh 208001

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What is Lenskart customer care email?

support@lenskart.com

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Where to find Lenskart discount coupons?

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Who is the Owner / CEO of Lenskart?

Peyush Bansal

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