- Replacement not done since 7 days Open
Purchased Dishwasher on **-March **** from Reliance digital. Received on *st April and during unboxing it was found by technician that product was damaged. Agreed for replacement and he filed a Technical report which was approved on *nd April ****. Replacement ticket created on *rd April. But till today end of day *th April, the replacement did not happen. Nor reliance digital is agreeing to process refund. They are saying due to season rush not able to pickup the damaged product. Attached the email proof. And since *rd april, everyday they are saying to wait ** hours more after which pickup will be done. Even today also they said same as in email proof attached. In this way they are indirectly keeping their damaged product with us without replacing or refunding. As per customer support there is no timeline for replacement. It can take any number of days. Even emailed multiple times to their grievance head who is also the CEO but no response nor any action taken. Just saying wait ** hours today as well. These type of fraudulent companies should be penalised so that they don't play with customers, lie them and make customers and their families suffer after getting the money.
Request you sincerely for strict action on Reliance Digital for such negligence and fake promises. Please.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks to Voxya, I have got the refund back from Byjus :)"
The product not delivered in time. Hence order cancelled. But one month passed the refund not received yet....
Oct 23, 2022 by Pramod Sahu
I was buying some products from a reliance digital store which is located in Nagpur(Trillium Mall). I pay the entire bill amount but the money did not go to the merchant bank even after payment by my side was successful..And I repay the entire ...
Oct 22, 2022 by Nisha Yadaorao Gaikwad
I bought apple airpod from Reliance digital on ** nov **** which had cashback of **** and I was told I get it back with *-* months . Till now I have not received cashback and when I escalated , they are telling me that offer was on EMI payment ...
Oct 04, 2022 by Deepak
I bought ambrane earphone from reliance digital website delivered on **th september **** after using it I found out it causes pain i returned the product on **th september ****. Till today no refund is issued. I contacted their customer suppor...
Oct 04, 2022 by MUHAMMAD ZAMROOD C
I ordered a airpot from reliance digital on * aug **** and the due date of receving the product is *,* aug but i received it on ** aug almost * days delay and plus the product is also deffective. Within * days policy of return,cancel i returne...
Sep 20, 2022 by Nikita Pandey