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Reliance Digital - Mis information

Ashish Datta filed complaint against Reliance Digital on May 25, 2024

I bought OGeneral Ac in the month of April since then it was failed to cool my room properly . I was never informed by the sales rep (Uday) that I will not get service from the company and some tech from the Resq( Reliance ser) team will come to home for fixing this . As per them they are highly qualified n trained eng, but the guy who came to my home for installation was some random ac guy. Now I want service from OGeneral as I was not informed about the service thing from the company

Kindly help me with this issue .either I need a compensation or full refund of my money

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Reliance Digital

207

Total Complaints

88

Total Resolved

42.51%

Consumer Satisfaction

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