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Lalita chauhan filed complaint against Reliance Digital on Jul 27, 2024
I have purchased earbuds from reliance digital online store,I received faulty earbud,right earbud not working,when I made request for replacement as per policy,they are asking me to take up the matter with brand,now my point is when I have purchased the product from reliance digital online store,then why would I follow the brand,for replacement??? It's the responsibility of seller to provide replacement or return
And this is the process followed by all online store,and I have a very delighted experience from all online sites like Flipkart, Myntra, Amazon etc
I need replacement or return of the product
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
212
Total Complaints
89
Total Resolved
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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