Lalita chauhan filed complaint against Reliance Digital on Jul 27, 2024
I have purchased earbuds from reliance digital online store,I received faulty earbud,right earbud not working,when I made request for replacement as per policy,they are asking me to take up the matter with brand,now my point is when I have purchased the product from reliance digital online store,then why would I follow the brand,for replacement??? It's the responsibility of seller to provide replacement or return
And this is the process followed by all online store,and I have a very delighted experience from all online sites like Flipkart, Myntra, Amazon etc
I need replacement or return of the product
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
212
Total Complaints
89
Total Resolved

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