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mohan prasath filed complaint against Redbus on Aug 17, 2022
Hi hope you are doing good, On **-Aug-**** my dad and two other people booked ticket on SHIVANI TRAVELS EGMORE from chennai to palani with MMM TRAVELS, But after booking the ticket agency person sent the ticket message and all after sometime the GPS was switched off by the bus he came very very late we could not track the bus too my dad was waiting there for litrelly * hours and tried to contact the driver atleast ** times he never responded, suddenly hours after arrival time he called back and said he came to the place but my dad was * km away he said he is on the way but he left the bus without boarding my dad and two of his friends and also he switched off the phone when we called back the next day he is not speaking in good terms and while i tried to call redbus there is no response too while we tried to call agencies he said it will be regestered on redbus subsidiary seat seller we cannot contact seatseller too now we lost around **** RS and also i cannot understand the barbaric rude behaviour of the driver too and now everyone says no one is responsible for the money and now i decided this is the last time i am ever going to book with redbus i dont understand how redbus could accept this kind of travels for their service, i would like to get answers regarding this incident and how to carry this forward i am actually fedup with this and thinking of filing a official complaint on police station i have attached the documents below thankyou, , and i could five proof of call logs and gps turned off messages if necessary
TRAVEL AGENCY : shivani travels egmore
OPERATOR : MMM travels
TICKET NUMBER : **D**NPS
PNR : **D**NPS
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
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