PVR Cinemas
- Refund Pending for Unsuccessful Ticket Booking Closed
Senthil Prabhu S filed this complaint against PVR Cinemas on Apr 29, 2024
On March **th, I attempted to book tickets for "Manjummel Boys" twice on PVR/INOX but both bookings failed. Despite the failed transactions, a total of ₹***.** was debited from my debit card. I've contacted customer service numerous times via email and phone, receiving conflicting information. While some promised a quick refund, others escalated the issue or created new tickets. However, as of today, April **th, I haven't received the refund. The latest representative claims it was initiated on March **th, but this contradicts previous statements and my bank statement shows only the debits, not a refund.
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Resolution Demanded:
Refund / Credit for purchase
PVR Cinemas
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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