Loading...
Samita Nag filed complaint against Makemytrip india Pvt Ltd on Oct 12, 2022
I was supposed to travel to the USA on the */July/**** to meet my **yr old daughter. I have a US Business visa B*/B*. When I made the booking with the portal makemytrip.com on a call, I was asked what kind of Visa I have and I mentioned the same. I made the booking on the **/Jan/****, way before the Covid-** pandemic hit our country. Once the pandemic was officially declared, the flights were cancelled and I kept following up with MMT about the travel. My flights were booked on the Air India. When the date */July/**** came and went, I was told by MMT that the ticket fare will not be refunded and the ticket will be open till Dec ****. So again in Jan ****, I made the booking for Blr-Del-EWR for **/Jun/**** and then return on the */Aug/****. Again I kept following up with MMT and this time also with AI Bangalore Office for the status of the flights. Once **/Jun/**** came and went, I was told only Students, Medical emergencies and Business Corporate visa holders were being allowed to travel. I was desperate, as I hadnt seen my child and it was her **th Birthday. I tried again and again to travel, I even visited the AI office in Bangalore to request, but they said it wasnt allowed. Since Jan'**, I have been trying to get a refund from MMT or AI. I have again visited the AI office but they said that MMT has to pay. Whenever I call MMT, they say that AI is not refunding the money as flight of */Aug/**** had taken off. My dispute is that if I haven't been allowed to travel out, then how can I be expected to travel back. My visa type and no was verified by MMT during the original booking of ****, so they know what kind of visa I had. I am tired of trying to get back my money for the ticket - Rs. *****/- which according to me should be paid with interest of * years of at least at FD rates. I have attached all the relevant documents -my *st ticket, Invoice of MMT, *nd ticket, my visa copy (which has currently expired) and my passport copy.
Please help me to get my refund.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
unjustified deductions from my flight refund, despite the airline itself cancelling the flight and promising a full refund. I had booked * flight tickets for my family from Srinagar to Mumbai (Flight Akasa Air QP...
I would like to bring to your attention that I paid a total of Rs. **,*** to MakeMyTrip for my trip to Mumbai from Abu Dhabi. Unfortunately, due to negligence either on MakeMyTrip's part or the airline's, I was unab...
I have made a booking for SXR-KOC from makemytrip with booking id NF*AAHMT*********** with connecting flights of air india express (SXR-DEL-KOC). My first flight got delayed by airline, so I chose to reschedule the ...
Refund pending. Request ID : ***************** They have to use NEFT mode. Have spoken and written to them multiple times, but not taking action.
I booked * room of Ranwara pawana lake, lonawala on make my trip for * days. I paid all the amount in advance. When I visited to the place they didn't accepted the booking even they charged extra money from me. And ...