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Makemytrip india Pvt Ltd - Refund request for loss due to negligence by Makemytrip or Air line

Prashant Kumar Jain filed complaint against Makemytrip india Pvt Ltd on Mar 28, 2025

I would like to bring to your attention that I paid a total of Rs. **,*** to MakeMyTrip for my trip to Mumbai from Abu Dhabi. Unfortunately, due to negligence either on MakeMyTrip's part or the airline's, I was unable to board the flight, as the airline refused to let us board. As a result, I had to spend two days at Abu Dhabi Airport and purchase a new ticket for Rs. **,*** from my own pocket.
I have faced significant difficulties at the airport, and now I am encountering further challenges in claiming the refund.
I am requesting a full refund of Rs. **,***, as the situation arose due to the carelessness of either MakeMyTrip or the Airline.
Thanks

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Makemytrip india Pvt Ltd

153

Total Complaints

61

Total Resolved

39.87%

Consumer Satisfaction

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