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Sanjeev Kumar Sawal filed complaint against Cleartrip on Jul 13, 2020
I had on ** Feb **** booked tickets for * people for travel from San Francisco - New York for travel on ** May **** by Delta Airlines. I had paid an amount of INR ***** under the freedom fare scheme which refunds the whole amount in case of cancellation of tickets for any reason. Due to COVID **, the flight has been canceled and I am asking for a refund. But, Cleartrip is not obliging their responsibility despite my entitlement of refund under freedom fare irrespective of their business connection with Delta for such a trip. Please help me in resolving this.
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