Cleartrip
- Refund of cancelled airline ticket by Cleartrip Open
Sanjeev Kumar Sawal filed this complaint against Cleartrip on Jul 13, 2020
I had on ** Feb **** booked tickets for * people for travel from San Francisco - New York for travel on ** May **** by Delta Airlines. I had paid an amount of INR ***** under the freedom fare scheme which refunds the whole amount in case of cancellation of tickets for any reason. Due to COVID **, the flight has been canceled and I am asking for a refund. But, Cleartrip is not obliging their responsibility despite my entitlement of refund under freedom fare irrespective of their business connection with Delta for such a trip. Please help me in resolving this.
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Resolution Demanded:
Refund / Credit for purchase
Cleartrip
Resolved
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Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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