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Cleartrip

 - Refund of cancelled airline ticket by Cleartrip Open

Sanjeev Kumar Sawal filed this complaint against Cleartrip on Jul 13, 2020

I had on ** Feb **** booked tickets for * people for travel from San Francisco - New York for travel on ** May **** by Delta Airlines. I had paid an amount of INR ***** under the freedom fare scheme which refunds the whole amount in case of cancellation of tickets for any reason. Due to COVID **, the flight has been canceled and I am asking for a refund. But, Cleartrip is not obliging their responsibility despite my entitlement of refund under freedom fare irrespective of their business connection with Delta for such a trip. Please help me in resolving this.

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Resolution Demanded:
Refund / Credit for purchase

Cleartrip

192 Total Complaints
56 Total
Resolved
29.17% Consumer Satisfaction

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Anubhav Guha

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Hi, I had Booked flight SG-*** for the date *th Dec **** This flight was cancelled by the airlines in wake of increasing cases in Mumbai and I cancelled it on Cleartrip website since I could not reach the customer care phone number and I did n...

Jan 13, 2021 by Avani Vora

Cleartrip - Refund not given after committing Closed

I have done the booking on your site but didn't get PNR but got a message of confirmed booking. i called your customer care and one girl AYESHA picked (*.** pm) - call recording attached and this recording is also forwarded to you ctdocuments...

Jan 03, 2021 by Rakhi Puri

Cleartrip - Flight ticket still not received Closed

I booked my flight ticket to Bahrain yesterday night and I have still not received my ticket yet. I must receieve it within * hours, also tried to contact customer care no response...

Dec 23, 2020 by Nithin Sreenivas

Cleartrip - Refund Closed

*.Trip ID ************ ( New delhi-coimbatore) *. Trip ID ************ (Coimbatore-New Delhi)...

Dec 14, 2020 by SANTOSH KUMAR NAIR

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