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Ramya K filed complaint against Cleartrip on Dec 29, 2023
We were shown baggage allowance of ** kg per person for a fitsair flight while booking on cleartrip. However, at the checkin counter, fitsair made us pay for the entire baggage saying that the ticket we purchased has * allowance. We showed multiple evidences to cleartrip where it is showing incorrect information for different dates for the same flight. However, cleartrip is not taking any responsibility
Refund / Credit for purchase
373
Total Complaints
135
Total Resolved
36.19%
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