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Cleartrip
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Helping you with Cleartrip complaints
If you want to complain about a problem that relates to Cleartrip, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Cleartrip services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cleartrip?
If you are not satisfied with Cleartrip, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Cleartrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Cleartrip
But before filing a complaint, you should
a. Contact the customer support of Cleartrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Cleartrip - Refund not done yet it s been 1 5 years Open
I booked a flight from Chandigarh to Delhi and the flight was cancelled by the vistara airlines so I took a cab and went Delhi. The booking was done on July **** and it's still not refunded. I have complained more than *** times via mail and cu...
Oct 14, 2021 by Sonam Tsering
Cleartrip - Credit Shell not refunding Open
Cleartrip is not refunding credit shell for Trip ID:************. However Spicejet has refunded to them on ** April ****. pls see attched screenshots SpiceJet has refuned Rs. *****/- amd Rs.*****/- Cleartrip has refunded only Rs. ***** and n...
Sep 11, 2021 by Saurabh Srivastava
Cleartrip - Missing Refund Open
From **/**/**** I am expecting a refund of about ***** INR from Cleartrip. it was a Covid Time booking that they were supposed to refund since I cancelled the same flight. Their finance team emailed me stating the refund was processed but I di...
Sep 06, 2021 by Gopala Dhar
Cleartrip - Refund Open
Goair had cancelled the **th August **** mumbai to goa flight and they had sent me an email stating they will do full refund. i had booked tickets from cleartrip with ID************. on **th August cleartrip confirmed that they have received th...
Sep 02, 2021 by Albertina Glenda Cardoza
Cleartrip - Check in denied Open
i have booked * rooms in hotel through cleartrip . When i asked about the room booking status, they told me that they will not provide me any rooms. They have no valid reasons for that and still deny to check in to me. Now they ask me to cancel...
Aug 31, 2021 by Karthik Khandelwal
Cleartrip - Airline refund Open
Indigo refunded the amount but cleartrip has not. They mailed me ** days ago they have initiated but dont give, customer care keeps delaying ...
Aug 28, 2021 by Dhruv
Cleartrip - Cleartrip customer support for resolving queries Closed
I have been calling cleartrip customer support from past * weeks and have been tweeting them the issue as well. But with every complaint and tweet they increase the time to **-** hours response time. I booked international flight from them and ...
Aug 25, 2021 by Ccarmen
Cleartrip - Refund Closed
The Air India has processed my refund since March ** **** however, the cleartrip is unable to refund my amount the flight was cancelled die to technical ground in Nov ****.I have contacted via Tweeter and they promised me to processed the refun...
Aug 12, 2021 by Nzunimo Loyivani Lotha
Cleartrip - Refunds for excess baggage from Cleartrip Closed
Sir, due Cleartrip wrong promises I had to pay Rs. *,*** to airline for excess baggage. This was happened on *th Dec **** and promptly reported to cleartrip in writing with all supportings. Over ** plus email sent and same or more telephone cal...
Aug 10, 2021 by George Thomas
Cleartrip - Refund not being issued by travel company Open
Had booked a ticket from Goa to Lucknow with GoFirst via Cleartrip. Ths was done on the HDFC Infinia Concierge service site. The flight was scheduled for **th July from Goa to Lucknow with one connecting stop at Delhi. The connecting flight to...
Aug 08, 2021 by Prajit Nair
Cleartrip - REFUND Closed
This is to inform you that I've cancelled my trip from maa to bom dated **/**/**** and the amount has successfully refunded from INDIGO AIRLINE and it's been *weeks I've not received and information or my refund amount till date. Several times ...
Aug 07, 2021 by Shifa Shaikh
Cleartrip - Refund not done by cleartrip Closed
Cleartrip is not able to refund my amount due to flight cancelation even after ** days time period, i have contacted them via Email and No answer from their customer care why is it so they are loosing their credibility Order Details Order I...
Jul 21, 2021 by Lokesh
Cleartrip - No refund from Cleartrip for flight of Ahmedabad to Chandigarh Closed
I booked a flight ticket from Ahmedabad - Chandigarh whose PNR id -GH*YTV and Trip ID -************ ,I cancel my booking because of change in center of examination due to COVID -**, so I cancel the booking immediately within * hr as per cancell...
Jul 14, 2021 by Shivangi somani
Cleartrip - Refund Open
I was trying to book my ticket from Benguluru to Ahmedabad only , and I made my payment through gpay , so when entered my pin in gpay it was still loading and Cleartrip shown me that your payment has been failed and Gpay was showing that your P...
Jul 04, 2021 by Darsh patel
Cleartrip - Money deducted from account but ticket not confirmed Closed
Money deducted from my account of rs **** on ** June **** and get the msg and trip I’d from Cleartrip . But didn’t get any mail or msg of ticket confirmation like details and ticket . Today *nd July still didn’t get my refund . I called t...
Jul 02, 2021 by Reena Jaiswal
Cleartrip - Refund of the flight ticket Closed
We booked our Air Asia flight from Delhi to cochin on May * *** through clear trip ,but Air Asia cancelled the flight,but we still clear have not refunded our money, whenever we mail regarding the matter to cleartrip they say that amount will b...
Jun 28, 2021 by Emil Thomas
Cleartrip - Train booking partially complete Closed
I have book train ticket and got mail your booking partially confirmed. I tried to contact with cleartrip and got connected with airline customer care and they have told that no contact with this booking concern team. Its totally crap. ...
Jun 11, 2021 by Bipin Maurya
Cleartrip - Cleartrip not refunding the amount for flight cancelled by Malaysia airline Open
I booked a flight from Cleartrip( Trip id ************ PNR - T*RAUZ Malaysia airline). Now the flight is cancelled by airline due to Covid-** pandemic. Cleartrip is not responding properly till now. This is not fair and its unacceptable. They ...
Jun 08, 2021 by Sasikumar
Cleartrip - Cleartrip not refunding the amount for flight cancelled by airline Open
I booked a flight from Cleartrip( Trip id ************ PNR - TKNS*J Indigo). Now the flight is cancelled by airline due to some technical reasons. Now when i asked for my refund both Indigo and Cleartrip is charging me cancellation charges. Thi...
Jun 04, 2021 by Vipin Bansal
Cleartrip - Flight cancellation Refund amount delayed by Cleartrip Open
Respected Sir/Madam, I am filing a complaint against Cleartrip on behalf of Mr. Rohit Jain, Executive Director, Reserve Bank of India. Cleartrip is delaying the processing of refund amount for the cancelled Spicejet flight of Mr Jain and his...
Jun 01, 2021 by Mandar Waghdhare
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Questions about Cleartrip
Ask questions about Cleartrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Cleartrip?
What is Cleartrip office address?
Unit No. 001, Ground floor, DTC Building,
Delisle Road, N.M. Joshi Marg,
Lower Parel (E), Maharashtra 400011, India
What is Cleartrip customer care email?
customersupport@cleartrip.com
https://www.cleartrip.com/support
Where to find Cleartrip discount coupons?
Who is the Owner / CEO of Cleartrip?
Stuart Crighton
Is Www.cleartrip.ae Also Under Indian Law Or Under UAE Law ?
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How to file a complaint against Cleartrip?
- Go to "File a Complaint" page
- Choose Cleartrip and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from Cleartrip
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