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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Cleartrip?
If you are not satisfied with Cleartrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Cleartrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Cleartrip
But before filing a complaint, you should
a. Contact the customer support of Cleartrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Cleartrip - Flight ticket refund Open
I booked a Chennai to Detroit flight ticket through Cleartrip on **rd March around *.** pm. Unfortunately I got a mail from college which I have to join stating that I can enter USA only after April **th. So I went into Cleartrip app checked al...
Mar 27, 2023 by Sivashankar
Cleartrip - Cleartrip deducted 1200 rupees Open
Today at **:** AM i had booked one ticket with cleartrip from bangalore to bhubaneswar and the amount i paid was *****. the booking id is ************. Where as post booking i notice i had made * passenger last name wrong. I contacted cleartri...
Mar 25, 2023 by prasanta kumar pal
Cleartrip - Incorrect ticket cancellation amount promised Open
Hi, Return flight ticket booked from New Delhi to London for travel dates *th Jan'** and return on **nd Mar'** for Virgin Atlantic flight for * passengers. Spoke with cleartrip agents between **th March to **th March at least ** times regar...
Mar 22, 2023 by RINKI GOEL PAHWA
Cleartrip - No refund after flight cancellation Open
Flight was cancelled by the airlines. And clear trip has deducted Rs. ***** from the refund. Worst service. No response when we make a call. They just ask us to wait for ** hrs. No calls or mails from them. We are supposed to call them again an...
Mar 11, 2023 by Vishnu
Cleartrip - Cleartrip not returning money after it cancelled my ticket Open
I have booked for my Delhi trip starting on DEC ** **** and return on ** DEC**** I cancelled tickets calling Cleartrip (all communication recoreded and got mail too on cancellation). I was supposed to get *****rs and they sent mail and once ...
Mar 10, 2023 by parthasarathi
Cleartrip didnot return back the full payment of cancelled flight for which it was eligible...
Mar 09, 2023 by Shohaib
Cleartrip - Air ticket refund is not paid Open
I used Cleartrip to book three tickets with Air Asia for travel from VTZ to Hyd for **th Feb. Unfortunately, I had to cancel the tickets due to medical reasons and submitted all necessary documents to both Air Asia and Cleartrip in order to rec...
Mar 04, 2023 by Kamesh Regulagedda
Cleartrip - Booked flight ticket at cleartrip but pnr not generated Closed
I booked flight ticket but pnr not generated and when I called the airlines they told me that the booking got cancelled due to delayed booking hold by the ticket agency. ...
Mar 04, 2023 by Saktiman Panda
Cleartrip - Cancellation done without confirming with around 80 cancellation fees Open
I was informed that flight has been delayed. So I applied for refund citing this reason in the application. I was expecting full refund as flight was delayed by airlines end. There was no delay from the airlines and Cleartrip didn't even confir...
Feb 28, 2023 by Atul Singh
Cleartrip - Ticket booking Closed
On **th Feb ****, I had booked two tickets Mum – Vadodara, by your website Cleartrip. After paying INR **** through my HDFC account , immediately I got a message from your website that ………. Booking failed Your booking for the trip I...
Feb 26, 2023 by deepa
Cleartrip - Wrong Refund Closed
Regarding Trip Id: ************ New Delhi → Bangalore flight, Feb * ****. I booked under CT Flex plan which allows for change of dates and I tried to reschedule to the *rd on customer service call. Aborted the call since I needed to recheck...
Feb 26, 2023 by Sandhya Menon
Cleartrip - REFUND AGAINST CANCELLED FLIGHT Closed
, I booked a flight ticket from cleartrip website on ** feb **** with booking id ******************** with PNR UYJF*M/LBERMC for KIEV UKRAINE TO NEW DELHI on ** feb ****. For INR *****/. But on the same day ** feb **** Russia Ukraine war start...
Feb 24, 2023 by KAMRAN AHMED RANA
Cleartrip - Cleartrip is neither confirmed tickets nor refunding the amount Closed
I was booking flight tickets from Milan to Bangalore. In the middle of the booking I got a call from cleartrip and they promoted me to book through telebooking. I made full payment but they didn’t confirm the tickets for a whole day. When I e...
Feb 23, 2023 by Cinuta Gayatri
Cleartrip - Reschedule of flight and no assistance from Cleartrip Open
I’ve booked a ticket from Mauritius to Hyderabad through Cleartrip on **th Feb, ****. The flight earlier was scheduled on *nd March **** starting from Mauritius at *:** pm (Mauritian time) and landing in Mumbai at ** AM (Indian time) on **rd ...
Feb 23, 2023 by Mohammed Baleequddin Ghori
Cleartrip - Fraud and Mental Harassment Open
We've been simply trying to change our flight dates for trip ID: *********** *- there is no option for customers to change flights online by themselves and they've to rely on all fake and expensive option offered by ruthless customer service a...
Feb 23, 2023 by Nikhil Gautam
Cleartrip - Refund issue Cleartrip Closed
My flight was cancelled by the indigo airline, after ** days when I contacted indigo airline (they did not do it directly - they wait for your call). Indigo then refunded me Rs.**** , a very low amount and told that they have refunded it to Cle...
Feb 16, 2023 by Manish Pandit
Cleartrip - ClearTrip Refund Pending Open
** Nov **: Made an international travel booking (** Dec **, * pax) via Cleartrip. The booking was done over telephone after the cleartrip executive shared all the details. Was told booking is refundable if cancelled ** hours prior to departure ...
Jan 23, 2023 by Pranay Sharan
Cleartrip - Cleartrip Hotel mismatch Closed
We booked a hotel for our vacation through cleartrip but we feel cheated as there were several mismatch from the listing and the actual amenities provided Mismatch Details: *. Listing picture showed tent but we were provided a brick and plast...
Jan 03, 2023 by Arnab Sarkar
Cleartrip - Refund of a stay booking which was not done because of Cleartrip miscommunication Closed
It's very annoying that I did a booking from your site for a stay at a lodge on kaziranga national park for one night from **-*st January, ****. Though you did sent your voucher, as we reach the hotel they didn't had the voucher, the voucher...
Jan 01, 2023 by Rituparna Sonowal
Cleartrip - Flight tickets not issued after successful payment Closed
I have booked * flight tickets from Calicut to Pune through Cleartrip on **/**/****. I made payment through credit card and the payment wa completed. Upon completing the payment I received a message with a certain trip id and no confirmation of...
Dec 10, 2022 by Sooryanarayanan S
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Questions about Cleartrip
Ask questions about Cleartrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Cleartrip?
You can contact Cleartrip customer care +91 9595333333 to raise your complaint.
What is Cleartrip office address?
Unit No. 001, Ground floor, DTC Building,
Delisle Road, N.M. Joshi Marg,
Lower Parel (E), Maharashtra 400011, India
Cleartrip India Pvt. Ltd., Bangalore
Embassy Tech Village, Tower A, Outer Ring Rd, Devarabeesanahalli, Bellandur, Bengaluru, Karnataka 560103
What is Cleartrip customer care email?
customersupport@cleartrip.com
https://www.cleartrip.com/support
Where to find Cleartrip discount coupons?
Who is the Owner / CEO of Cleartrip?
Stuart Crighton
Is Www.cleartrip.ae Also Under Indian Law Or Under UAE Law ?
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