Cleartrip - Refund not recieved fake assurance
Awsaf jeelani filed complaint against Cleartrip on Jul 9, 2020
I had three cancelled bookings with cleartrip in march **** * with vistara rs. **,*** and * with spicejet rs.**, *** total... When the flights got cancelled due to covid vistara sent the full refund to cleartrip in mid-march and since then they never sent it back to me... First they were completely denying that they have the money and they were saying we have already sent it to you on the same date... After months of delibrations they agreed that they still have the money and now they are saying we have processed the refund on **th of June but damn them again they are lying and i have repeatedly sent them my bank statement from first june up to date and each time they give me a new date and repeat the same shit afterwards that they have already sent it..... I have no clue what to do next and how to get my money back from them... Regarding the spicejet flights I incidentally got the money back some days back after the same months of delibrations and them denying they have any money from the airlines!! Please help me! I have attached some recent conversations it's almost impossible to attach all these months of conversation with them here!
Update: now their escalation department has stopped responding to my mails altogether since * days
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Ajay Masih on Nov 27, 2024
Cleartrip – Complaint Against Cleartrip Payment Debited but Booking IncompleteClosed
Dear Voxya Team, I am raising a complaint against Cleartrip regarding an unresolved payment issue. On November **, ****, I attempted to book a trip on their platform. The payment of ₹**,*** was successfully debite...
Sharada on Jan 18, 2024
Cleartrip – Cleartrip online hotel bookings by agent means online jobClosed
They have told a about virtual hotel booking you will get some commission in between they said you need to add more money to get like that it went on
Ramya K on Dec 29, 2023
Cleartrip – Cleartrip showed incorrect baggage allowance information Closed
We were shown baggage allowance of ** kg per person for a fitsair flight while booking on cleartrip. However, at the checkin counter, fitsair made us pay for the entire baggage saying that the ticket we purchased ha...
Pratichi M on Nov 7, 2023
Cleartrip – Not refunding my amount which the airline has refundedClosed
As per the airlines spicejet its been clearly mentioned if I cancel my flight within ** hours of booking, I am eligible for full refund and after speaking with the airline and agency I have cancelled my flight. N...
Rajeev Krishna M R on Sep 7, 2023
Cleartrip – Ticket cancelation refundClosed
I booked a round trip flight of Air asia. Due to some medical emergency i had to cancel the ticket before * days. I booked through clear trip. And when i canceled the ticket i got message from Air india that the hav...