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Easemytrip.com - Refund not received for a cancelled flight ticket

Shubham Gupta filed complaint against Easemytrip.com on Apr 13, 2021

Due to ongoing COVID circumstances, my flight was cancelled by Airlines with an option for a complete refund. Upon cancelling the flight, the EaseMyTrip team has not provided me with a refund since January-**.On over follow-up calls/emails, they are providing the standard response every time - "Your refund is not processed due to some technical/operational glitches at airlines/banks & our end. We would like to inform you that we have raised your refund query to our refunds team for the same to be checked and updated. Request you to please wait till we get the update, your patience will be highly appreciated."

Please help me out by getting my money back as my mom is in ICU and I need money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Easemytrip.com

133

Total Complaints

98

Total Resolved

73.68%

Consumer Satisfaction

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