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Easemytrip.com - Refund no received on bus operator cancelling the bud

Shubha. S filed complaint against Easemytrip.com on Oct 25, 2023

As the bus operator cancelled my return trip from Goa to Bangalore on *rd October, refund was initiated from easemytrip.com. I received email form easemytrip as refund processed. I have been following up from easemytrip since *th of October. They are not providing any solution or support apart from telling to you wait and assuring to give a callback.

The ANR number provided is invalid which was initiated by Bank

Booking id - EMT*********
Date of transaction - **th sept ****
REFUND INITIATED DATE - *rd oct ****
Payment mode -Icici credit card(visa)

Even after ** days I haven't received the refund. The previous raised request was closed without providing refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Easemytrip.com

133

Total Complaints

98

Total Resolved

73.68%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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