Swiggy
- Refund not received as promised Open
Nikhil filed this complaint against Swiggy on Oct 18, 2019
Soo,I had placed an order from the swiggy app on Sunday oct** at around *pm,I had ordered two items from thalaserry hotel through the UPI method using Google pay and the amount was promptly deducted from my account. In a few mins,I got a response message from swiggy that my refund process has been initiated. I also talked with the customer care executives to confirm that and they rest assured me that it will be credited in the next *-* days and they advised to have faith in them.I believed them,what else could I do.Waited for * days and spoke with another cc executive and they said it could be credited in the next ** hours.Okay soo I waited and now it's the *th day,got back with another cc advisor and this time their tone and manners changed.They said they have already credited it to the source viz googlepay,I asked how do I get it back then?They said to contact them and check.I just checked my bank statement and it clearly says the amount has been debited to the swiggy upi acc.Soo I enquired with them as to when it was credited and they have no clue regarding that and were just beating around the bushes.Where do I go with this?
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Oyo Hotel
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Nithin Das
Related Complaints
Swiggy - Package not delivered Closed
I ordered a meal from swiggy and paid in prepaid but they never delivered which resulted in a loss of *** rupees. Swiggy order id- #*************** Ordered on April ** at **:** AM....
Apr 28, 2024 by Dhritiman Chirua
Swiggy - Delivery partner payment done but id not active Closed
Maine swiggy delivery partner ke liye mere zone ke liye payment kardiya but id active nahi hoyi...
Apr 14, 2024 by Fazal Mohammed Bafazal
Swiggy - I want my refund Closed
I want my refund of rupees *** because delivery boy cancelled my order ...
Apr 13, 2024 by Vishal
Swiggy - Swiggy floating cash Closed
Hi I have joined in **** and work for one month only that time no one is properly trained us ,as you can check i have paid all the amount the **** amount is my delivery commission if you check my ledger it will be same amount of my commissi...
Apr 13, 2024 by Aslam sher kha
Swiggy - Wrong item Closed
I order * litre water bottle but Swiggy delivered * litre water bottle ...
Apr 13, 2024 by Rohan chavan