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RELIANCE DIGITAL - Refund not received

Aman filed complaint against RELIANCE DIGITAL on Dec 28, 2023

I purchased a laptop from Reliance Digital app on * Nov which was delivered to me on ** Nov.
The laptop was faulty and had many problems So I filed a return and refund request on ** Nov,
The laptop was picked up from my home on ** Nov and reached back to warehouse on ** Nov.
I filed many complaints due to No reesolution given by company.
But then on * Dec I received a mail stating that I will get my refund in * working days.
But unfortunately, I didnot get any refund in my upi account, So I raised various complaints with them .
One compalint raised on ** Dec Is still open till date and the team made fake promises and now saying wait a little more.
They didnot even update the status in their app, It is still showing return created.
Pls help me get my money back Its been * months almost.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

RELIANCE DIGITAL

115

Total Complaints

53

Total Resolved

46.09%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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