Senthil Kumaran D filed complaint against Goibibo on May 26, 2024
Hi Team,
We had booked hotel Ojas for stay on Saturday **th May. Today around ** am a person from Ojas had called and asked us to cancel the booking from our end as they were facing some power outage issues due to heavy rain.
We contacted the customer service for resolution and they provided an alternative accommodation Veda Comforts, Chittradurga, Karnataka. We checked into the room at around *:** pm. The alloted room was very filthy. The toilets were very unhygienic. The towels we're stained. The quilt was torn really bad. Unmoped floors and dirty windows and so many more.
Customer care is saying if the cancellation time is crossed, they won't be able to provide refund, Also, calling customer care says issues are open and call getting disconnected. If the property or hotel is not maintained properly how anyone will stay with kids and family.
We have to cancel the entire trip and returned home because of the issue.
Please support for the refund and ask Goibibo to remove from listing it to the customer.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
I am writing to request an update on the refund for my flight from Indore to Mumbai scheduled on *th October ****, which was cancelled by the airline. I received an email confirming the cancellation, but it has been...
I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund
I had booked a ticket from goibibo on July **th and it was canceled due to technical glitch. The refund was to be initiated before *nd August but failed. There is no option to connect with the customer care executiv...
Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help
Our flight ticket from Bangalore to Shiridi was cancelled by airline & refunded back to Goibibo. Its been ** + days & the refund is not processed from Gobibo even after raising * tickets & multiple call...