Easemytrip
- Refund not processed Offered Resolution
Sharan Devikumar filed this complaint against Easemytrip on Aug 17, 2023
Hello, I had booked a ticket from Bangalore to Thailand and a return ticket back to Bangalore. Had booked Indigo from Bangalore to Thailand and a return ticket from Thai Airways with a PNR-**XL*D. Due to unforeseen circumstances, immediately the day after I booked the tickets I met with an accident and have a major injury in my back and due to this I had to be on bed rest for atleast * weeks and avoid travel for around * months. Hence, with all these relevant medical records I had reached out to both Indigo and Thai airways and they approved my refund obliging my request. I did receive the refund from Easemytrip for one way from Indigo, however to receive the refund from Thai Airways they would need to raise an RAA (Refund Application Authority) requesting for the same. Its been more than * weeks I had raised this request with Easemytrip and they still have not raised this RAA request to the airlines and there customer support team is least bothered to help me on this. NEED HELP!!!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Easemytrip
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Easemytrip - REFUND NOT YET RECEIVED Closed
MY FLIGHT WAS CANCELLED BY INDIGO AIRLINE ON * JANURAY DUE TO WEATHER FORCAST FROM PANTNAGAR TO JAIPUR AND AIRLINES HAS CANCELLED MY TKT ON THE SAME DAY BUT EASEMYTRIP DIDNT GIVE ME MY REFUND EVEN AFTER SEVERAL CALLS AND EVERYTIME THEY ARE SAYI...
Jan 24, 2024 by VAIBHAV JAIN
Easemytrip - Not getting refund of my rejected flight booking from easemytrip Closed
We have tried to book a return flight trip from Bengaluru to Gorakhpur on Easemytrip portal. I used netbanking option to make the payment of Rs *****/- towards the flight booking. For some reason the the booking got failed but the amount was d...
Jan 07, 2024 by Manoj Kumar Giri
Easemytrip - Complaint Regarding Deceptive Practices and Refund Denial Closed
I hope this communication finds you well. I am writing to formally file a complaint against EaseMyTrip for deceptive practices and the denial of a refund on a flight booking made through their platform. Complaint Details: EMT_***************...
Dec 08, 2023 by Surabhi
Easemytrip - No Refund against a failed flight booking on EaseMyTrip Closed
Tried booking a flight, Pune-Kolkata, on Sept *, **** through UPI on EaseMyTrip (EMT). The booking failed ut the amount git debited from my HDFC Bank A/C. It's now ** calendar days that I am communicating unsuccessfully with EMT for my Refund. ...
Nov 20, 2023 by Suranjan Sinharoy
Easemytrip - Money not refunded from EasemyTrip for cancelled flight PNR Closed
I have called easemytrip multiple times on their non toll free number for the issue mentioned in the email subject. I cancelled one flight via easemytrip PNR No. BDK*SG from CCU to BLR because spicejet delayed the flight more than *hrs. So I wa...
Nov 18, 2023 by Nibedita Nandi