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Your rights as a Consumer
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i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Easemytrip - Airlines cancelled my rescheduled flight and later marked me no show for old booking and not refundi Offered Resolution
I have booked flight from Mumbai to Ho Chi Minh City, later due to medical emergency in family I had to reschedule the same to Dec ** which I did and paid whatever amount was asked by ease my trip app. Later, without my consent my rescheduled b...
Mar 21, 2023 by Nikita Chandra
Easemytrip - Cheating by Easemytrip Closed
Easemytrip Booking id: EMT********* Hotel name: Hotel Krone, A*** Road No. * Gali Number * This is regarding hotel booking done for **-**-**** to **-**-**** through the website of Easemytrip. When we reached the hotel we were pushed out of...
Mar 04, 2023 by Gopal Mondal
Easemytrip - REFUND Awaiting Details
I have done travelling and holiday booking from easemytrip by amount of Rs. ***** and I have cancelled my trip so I want refund. I have tried multiple times to contact customer care to refund my amount but no one is cooperating so I want to fil...
Feb 11, 2023 by Gunjan Jain
Easemytrip - Refund not issues Closed
I had bought air ticket through easemytrip in qatar airways for travel to Chennai to US Washington for travel on **-Mar-****, due to covid the flight got cancelled. Despite following up with them **+ times in email, phones, whatsapp.. i always ...
Feb 06, 2023 by Balaji Sambamurthy
Easemytrip - Refund not credited Offered Resolution
I booked bus tickets on **th dec at *:** am from Bangalore to Pondicherry, it was * tickets and the bus fare was ****/-. My boarding time was **:** am **st , later I had different plans Soo I cancelled since it was clearly mentioned in the canc...
Jan 13, 2023 by Nethra
Easemytrip - Refund amount not received against booking id reg Closed
I booked the hotel at Shirdi check in date**/**/**** and check out date **/**/**** and the room was denied by hotel by saying that I have not contract with ease my trip. I have made many calls to call centre of ease my trip on *** ******** but...
Jan 03, 2023 by RAKESH KUMAR
Easemytrip - Refund not received Closed
I have requested for a partial cancellation of my booking on their website. I was informed that they've processed the cancellation and received an email stating the same but I haven't received any confirmation for my refund being processed and ...
Dec 22, 2022 by Vaibhav Gautam
Easemytrip - Hotel room not provided after confirm booking and advance payment Closed
This Is With Reference To My Booking EMT ********* But When I Reached Hotel ,Hotel Refused Room. I Called Easemytrip Customer Care And They Just Refund The Money. But What About All The Trouble Faced By Me And My Family. Our Travel Plans Failed...
Dec 18, 2022 by sunil kumar
Easemytrip - Hotel room not provided after confirm booking and advance payment Closed
This is with reference to my booking EMT ********* but when I reached hotel ,hotel refused room. I called easemytrip customer care and they just refund the money. But what about all the trouble faced by me and my family. Our travel plans failed...
Dec 18, 2022 by Sunil kumar
Easemytrip - Refund in gift card Awaiting Details
I cancelled a fully refundable hotel booking and got an email that full amount will be refunded to payment source. I had booked via credit card and gift card. Credit card amount got refunded but giftcard amount of Rs **** is not refunded. They ...
Dec 15, 2022 by Anshul Bansal
Easemytrip - Medical Refund Not Done Awaiting Details
I cancelled my flight on medical grounds from Easemytrip & is entitled for full refund as the ticket was under the full refund due to medical reasons feature of Easemytrip. However, this so called feature which Easemytrip is promoting appears f...
Dec 09, 2022 by Manu Saxena
Easemytrip - Wrong Flight Rescheduled by airline Awaiting Details
I tried to reach them regarding the wrong scheduling of the flight, but team easemytrip is taking it so casually.. They, too, are concerned about the serious issue. Because this is international flight and there are lots of formalities regardin...
Dec 08, 2022 by Jai k
Easemytrip - Cancelation of flight Miss guidance Closed
I have booked Flight from Vietnam to Hyderabad, but it was cancelled and this Ease mytrip didn't inform me about that, however i informed to Easy Mytrip that i got a mail like flight is cancelled, but they checked and confirmed that flight is n...
Dec 06, 2022 by Sagar Kotyada
Hours before reaching the bus stop, I called the bus conductor to enquire on the bus and to my surprise he said he doesn't work with EMT anymore. Upon reaching the bus station and asking around, everyone was saying that Choudhary travels used...
Nov 06, 2022 by Rohan Dubey
Easemytrip - Refund not given Closed
easemytrip agent completed misguided me regarding cancellation. My mother had been diagnosed with dengue due to which they could not travel. easemytrip have a policy that in case of medical emergency i will get my full refund back but they them...
Nov 01, 2022 by Mohd Asad
Easemytrip - Amount paid to Easemy trip but showing payment unsuccessful Closed
I made payment for purchase of tickets to easemytrip and amount got debited from my bank account but it showed payment unsuccessful. Neither I received my tickets nor amount paid to easemytrip ...
Oct 19, 2022 by SHUBHAM GUPTA
Easemytrip - Air ticket price shown in INR and deducted in AED Offered Resolution
I bought a air ticket from BBI-BOM on **-**-**** and the price was in INR from EASEMYTRIP app.When I finished purchase the message received shown deduction amount in AED(*AED=**.**Rs). I have called the cust. care but they said they will call m...
Oct 15, 2022 by PRASANT KUMAR SAHOO
Easemytrip - Unable to reschedule flight Closed
I did as the customer care executive told me on the phone four times, I have tried rescheduling the flight through the app, website, after logging in as a guest user and logging in through my personal account too. But I wasn't able to because t...
Oct 08, 2022 by Kaveri Singh
Easemytrip - Flight ticket refund Closed
so i booked ticket through easemytrip.com on **/**/** from delhi to kiev ukraine and my flight was on **/**/** after that i recieved email and texted on whatsapp by easemytrip team on**/**/** that because of war started there in ukraine my tick...
Aug 26, 2022 by Navjot Singh
Easemytrip - Refund not processed Closed
First of all they charged penalty amount of **** to res schedule my flight whereas the policy clearly states as well s their cc told me that within ** hours it should be done free and then in flight due to lack of non-veg options I had to stay ...
Aug 17, 2022 by Ambika
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Questions about Easemytrip
Ask questions about Easemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Easemytrip?
011 4313 1313
What is Easemytrip office address?
Building No. - 223, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092
What is Easemytrip customer care email?
Care@easemytrip.com
Where to find Easemytrip discount coupons?
Who is the Owner / CEO of Easemytrip?
Nishant Pitti
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