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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Easemytrip - Ticket not Booked money got debited Closed
Today i booked gulf airways ticket from ease my trip travelling from Mumbai to Moscow..at the last step..money got debited but still i didn't get the ticket...so i want my money back ...
Aug 31, 2024 by Sanket Mohan Mane
Easemytrip - EASEMYTRIP not refunding cancellation amount Offered Resolution
My flight for * pax from Pune to Bali and return was booked on easemytrip and due to some issues to raised cancellation request to which I got the confirmation on cancellation. Even after ** Days of cancellation I hav'nt got my refund back. W...
Aug 21, 2024 by Chirag Chande
Easemytrip - Money deducted but no ticket Closed
Hi, I tried to book ticket from Delhi to patna - Vistara UK-*** on *nd August ****(**/**/****) at *:** am Money has been deducted but ticket booking is stuck from past * day with no booking details I reached out to easemytrip team but they are ...
Aug 03, 2024 by Suman kumar
Easemytrip - Ticket not booked money debited Closed
I tried to book a return ticket from Delhi to Toronto (costing *.**L) through the Easemytrip website. The money got debited from my account, and I received a message saying that payment is successful but booking status is pending. Later on I go...
Jul 17, 2024 by Abhishek Mahajan
Easemytrip - Non refund of cancellation charges by easemytrip Closed
Non refund of cancellation charges by easemytrip and saying that payment is pending from Razorpay end since October 2023....
Jul 10, 2024 by Surender Phalswal
Easemytrip - 20 kg Baggage Allowance was not provided Closed
Hi, I had made a booking through EaseMyTrip for a flight from Kuala Lumpur to Cochin on May **th ****. While booking it showed the luggage was **kg included in the total price but after making the booking it showed * kg luggage included. I h...
May 25, 2024 by Avira kurian
Easemytrip - Money debited but no ticket generated Closed
I was booking AC* train tickets as per the normal process through EaseMyTrip app. After the payment, they redirect to IRCTC portal for entering the password. But on entering the details, the app froze and that’s it. No ticket , no pnr but...
May 15, 2024 by Aditya
Easemytrip - Easemytrip not refunding cancelled flight which got postponed by airline Offered Resolution
My flight got postponed by airline(MalindoAir, malasia), and they suggested to cancel and take refund if new time does not work. I raised complain to easemytrip, first for ** days they have been making me fool later they cancelled the flight an...
Apr 10, 2024 by jeetendra
Easemytrip - Baggage Not included in the ticket Closed
I have booked my Ticket for me and my family on ** Jan **** from Brussel to Mumbai and return for July/Aug from Easemytrip.com. My booking ID is EMT********* and the flight is operated by British Airways. While booking it showed a * Checkin bag...
Mar 15, 2024 by Atul Dawkhare
Easemytrip - TICKET NOT ISSUED BUT MONEY DEDUCTED Offered Resolution
BOOKING ID : EMT********* BOOKING DATE : **/**/**** COK - DOH *E FLIGHT TICKET...
Mar 06, 2024 by SHOUKKATHALI
Easemytrip - Airfare charged double Offered Resolution
I booked airticket from Trivandram to Hyderbad on **/*/** for * pax. The fare includes zero cancellation and seat cost. Total amount paid is *****. Today when I am trying to book further tickets the fare shows only **** per person. Believing t...
Feb 27, 2024 by Suneetha
Easemytrip - REFUND NOT YET RECEIVED Closed
MY FLIGHT WAS CANCELLED BY INDIGO AIRLINE ON * JANURAY DUE TO WEATHER FORCAST FROM PANTNAGAR TO JAIPUR AND AIRLINES HAS CANCELLED MY TKT ON THE SAME DAY BUT EASEMYTRIP DIDNT GIVE ME MY REFUND EVEN AFTER SEVERAL CALLS AND EVERYTIME THEY ARE SAYI...
Jan 24, 2024 by VAIBHAV JAIN
Easemytrip - Not getting refund of my rejected flight booking from easemytrip Closed
We have tried to book a return flight trip from Bengaluru to Gorakhpur on Easemytrip portal. I used netbanking option to make the payment of Rs *****/- towards the flight booking. For some reason the the booking got failed but the amount was d...
Jan 07, 2024 by Manoj Kumar Giri
Easemytrip - Request for refund from easemytrip Offered Resolution
purchased ticket under PNR *WYLHR & subsequently cancelled it & requested for refund on **th Dec **. Its a fully unutilised ticket. ...
Dec 24, 2023 by SWAMINATHAN PRAKASH
Easemytrip - Complaint Regarding Deceptive Practices and Refund Denial Closed
I hope this communication finds you well. I am writing to formally file a complaint against EaseMyTrip for deceptive practices and the denial of a refund on a flight booking made through their platform. Complaint Details: EMT_***************...
Dec 08, 2023 by Surabhi
Easemytrip - No Refund against a failed flight booking on EaseMyTrip Closed
Tried booking a flight, Pune-Kolkata, on Sept *, **** through UPI on EaseMyTrip (EMT). The booking failed ut the amount git debited from my HDFC Bank A/C. It's now ** calendar days that I am communicating unsuccessfully with EMT for my Refund. ...
Nov 20, 2023 by Suranjan Sinharoy
Easemytrip - Money not refunded from EasemyTrip for cancelled flight PNR Closed
I have called easemytrip multiple times on their non toll free number for the issue mentioned in the email subject. I cancelled one flight via easemytrip PNR No. BDK*SG from CCU to BLR because spicejet delayed the flight more than *hrs. So I wa...
Nov 18, 2023 by Nibedita Nandi
Easemytrip - GST invoice Awaiting Details
While booking ticket, I have entered my GST information and after that, continuously contacting EasemyTrip over the phone and email to send me GST invoice, every time they are saying, we have requested Airlines to provide GST invoice, we will p...
Nov 15, 2023 by Gaurang
Easemytrip - Refund Not Received for Cancelled Bus Trip Closed
Subject: Refund Not Received for Cancelled Bus Trip Dear EasyMyTrip Support, I am writing to express my concern regarding a refund that I have not yet received. On **th October ****, I was informed that my scheduled bus trip from Kolkata ...
Nov 12, 2023 by Tashi Lama
Easemytrip - Unauthorised cancellation charges on Easemytrip flight booking cancelled by Airline Closed
I had booked Spice Jet flight SG **** for * people from Pune-Kochi for *nd November, ****. Pnr No. - PEP*MT on Easemytrip.com The flight was cancelled by airline on **th Oct, ****. I called SpiceJet to arrange a alternate flight either *-* ...
Oct 21, 2023 by Rahul Singh
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Questions about Easemytrip
Ask questions about Easemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Easemytrip?
011 4313 1313
What is Easemytrip office address?
Building No. - 223, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092
What is Easemytrip customer care email?
Care@easemytrip.com
Where to find Easemytrip discount coupons?
Who is the Owner / CEO of Easemytrip?
Nishant Pitti
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