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Easemytrip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Easemytrip?
If you are not satisfied with Easemytrip, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Easemytrip
But before filing a complaint, you should
a. Contact the customer support of Easemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Easemytrip - Ticket confirmation Open
My money got deducted from google pay but ticket not confirmed Please take proper action ...
Nov 27, 2021 by Rahul rohilla
Easemytrip - Refund not given yet Open
didn't get full refund as telephonically discussed with customer help that they already paid to EaseMyTrip but EaseMyTrip said that the company didn't get full refund why they are charge me ***** cancellation charge I can't bear that so I c...
Nov 26, 2021 by Harshad Jagyasi
Easemytrip - Refund Issue from Easemytrip Open
I have booked one flight from Lucknow to Mumbai on *th November,**** which was later on cancelled by me due to some unavoidable circumstances. Easemytrip has initiated the refund of **** on **th November,**** but till now I haven't got the refu...
Nov 24, 2021 by Shubham Singhal
Easemytrip - Incorrect Refund Open
I have booked the ticket from Delhi to Pune and also cancelled it in next * week. The flight was booked for * month later and they cancelled my ticket after the flight booking date and refund me just Rs ***. I would like to have my full refund ...
Oct 31, 2021 by Rajratan Kalburgi
Easemytrip - Refund delays Closed
I tried to book flight tickets using EaseMyTrip. As per them the amount was not credited because of payment gateway issue and was agreed to refund the amount in *-* days starting from *th Oct ****. Till date there has been no proper response an...
Oct 20, 2021 by Riaz
Easemytrip - Refund not received yet Closed
Have been waiting gor refund from * days.these people are just postponding dates for refund....
Oct 17, 2021 by Nandini Gupta
Easemytrip - Money deducted from my Account but train tickets are not booked yet Open
I booked my train tickets.Money has been deducted from my Account but tickets are not booked yet. Train number- *****,*Ac Madurai to Tirupattur...
Oct 15, 2021 by Shakeel Nawaz
Easemytrip - Refund from EaseMyTrip Open
I booked Air ticket from HYD-DEL (**th May ****) and DEL-HYD (**th May ****) from EaseMyTrip. The Flight was from Air India. Air India has refunded my cancelled ticket (EMT Reference Number is EMT********, PNR - YGGQ*) money into EaseMyTrip a...
Oct 11, 2021 by Nitin Pandey
Easemytrip - COMPENSATION FOR FRAUD BY EASEMYTRIP Closed
Never had such a pathetic experience as a tourist anywhere in India. We booked hotel Larisa resort on ** October for which we paid Rs.**,***. After reaching there we are told that the hotel is fully booked and they have no partnership with ease...
Oct 08, 2021 by Ujwal Arora
Easemytrip - Online ticket booking fraud Open
I booked a train ticket from guntur to secunderabad station I entered all my details , they also verified my irctc id, I paid *** rupees through googlepay, after payment, I didn't get any msgs from easemytrip, I didn't get ticket conformation o...
Oct 07, 2021 by Chevala siva sai
Easemytrip - Refund Incomplete Closed
Number of times I tried to get a refund from easemytrip but they did not bother and always ask me to wait...
Oct 02, 2021 by Ridhima Takkar
Easemytrip - Airline Ticket Refund issue Open
- We had booked a ticket through Easemytrip website for travel between Chennai-Mumbai-Chennai for the period **th to **th April (enclosed our ticket invoice). - Due to Nationwide lockdown the flights were cancelled and from various news repo...
Sep 01, 2021 by B Krithika Priyadharshini
Easemytrip - Reg Improper billing Closed
I was searching to book a flight from one place to other for * passengers. I did not find charges economical in some flight so I tried Easemytrip to book my tickets. Initially I noticed charges were more so I started searching other options but...
Sep 01, 2021 by Pritish Tripathy
Easemytrip - Wallet amount for new booking Closed
Since last Thursday I raised this issue that is am not able to use my wallet amount for new booking. I didn't get the otp in my emails address when try to use the wallet amount . Booking ID - EMT********, EMT******** When could I expect to s...
Aug 12, 2021 by Rajesh Tiwari
Easemytrip - Flight now booked after paid for tickets Open
I'm really ashamed to say that we cannot rely on easemytrip regarding flight bookings as i have booked a return flight from bali-bangkok-chennai but the flight is never booked with airasia and your app is claiming it was booked. what if i fou...
Jul 30, 2021 by Nikhil borana
Easemytrip - Ticket Refund Open
I had booked a flight for Columbo to and fro in **** before the pandemic and the flights have been cancelled due to country's lockdown. The Airlines clearly mentioned that they will give full refund but Easemytrip says they are following up an...
Jun 17, 2021 by Ramrudra Podipireddy
Easemytrip - Lapse in rescheduling Open
I have booked an AirIndia flight from Hyderabad to Germany via Easemytrip website. Due to current Covid situation, Germany has banned passengers from India. I have immediately requested the Easemytrip team to reschedule my ticket from **th Apri...
May 19, 2021 by Kulbhushan Komarraju
Easemytrip - Refund fraud Closed
I had booked a flight to Canada from India through Easemytrip. The trip was initially planned on April **, ****. Due to Covid the filghts were cancelled and I have been trying for a refund till today. Though other online portals have issued ref...
May 17, 2021 by Yashwanth Lakshmanan Chockalingam
Easemytrip - No refund for Closed
It has been more than * weeks; EMT staff is fooling me for the refund of EMT******** by giving me false refund dates and transaction IDs. I have many such mails as evidence. Everyday they change the refund date and transaction ID. Zeeshan Zafar...
May 12, 2021 by Hemant Rai
Easemytrip - Refund policy Closed
My booking has been cancelled from SpiceJet and they are refunding the full amount to travel agency(ease my trip). But EaseMyTrip claims that they will be deducting convenience fee from the amount. Why should I pay for no fault of mine? Why am ...
Apr 29, 2021 by Shohanna
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Questions about Easemytrip
Ask questions about Easemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Easemytrip?
011 4313 1313
What is Easemytrip office address?
Building No. - 223, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092
What is Easemytrip customer care email?
Care@easemytrip.com
Where to find Easemytrip discount coupons?
Who is the Owner / CEO of Easemytrip?
Nishant Pitti
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