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- Get refund / replacement / damages from Easemytrip
Easemytrip
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Helping you with Easemytrip complaints
If you want to complain about a problem that relates to Easemytrip, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the Easemytrip services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Easemytrip?
If you are not satisfied with Easemytrip, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Easemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Easemytrip
But before filing a complaint, you should
a. Contact the customer support of Easemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Easemytrip - Flight now booked after paid for tickets Open
I'm really ashamed to say that we cannot rely on easemytrip regarding flight bookings as i have booked a return flight from bali-bangkok-chennai but the flight is never booked with airasia and your app is claiming it was booked. what if i fou...
Jul 30, 2021 by Nikhil borana
Easemytrip - Ticket Refund Open
I had booked a flight for Columbo to and fro in **** before the pandemic and the flights have been cancelled due to country's lockdown. The Airlines clearly mentioned that they will give full refund but Easemytrip says they are following up an...
Jun 17, 2021 by Ramrudra Podipireddy
Easemytrip - Lapse in rescheduling Open
I have booked an AirIndia flight from Hyderabad to Germany via Easemytrip website. Due to current Covid situation, Germany has banned passengers from India. I have immediately requested the Easemytrip team to reschedule my ticket from **th Apri...
May 19, 2021 by Kulbhushan Komarraju
Easemytrip - Refund fraud Closed
I had booked a flight to Canada from India through Easemytrip. The trip was initially planned on April **, ****. Due to Covid the filghts were cancelled and I have been trying for a refund till today. Though other online portals have issued ref...
May 17, 2021 by Yashwanth Lakshmanan Chockalingam
Easemytrip - No refund for Closed
It has been more than * weeks; EMT staff is fooling me for the refund of EMT******** by giving me false refund dates and transaction IDs. I have many such mails as evidence. Everyday they change the refund date and transaction ID. Zeeshan Zafar...
May 12, 2021 by Hemant Rai
Easemytrip - Refund policy Closed
My booking has been cancelled from SpiceJet and they are refunding the full amount to travel agency(ease my trip). But EaseMyTrip claims that they will be deducting convenience fee from the amount. Why should I pay for no fault of mine? Why am ...
Apr 29, 2021 by Shohanna
Easemytrip - Fraud in refunds Closed
Airline cancelled ticket booked by me for which they agreed to pay an amount of **** inr. The flight was booked through easemytrip and they only refunded me **** inr. After repeated calls and emails to them they are still not refunding the rem...
Apr 26, 2021 by Rajeev Kumar
Easemytrip - Easemytrip not refunding the refund amount Open
I was asked by Delta to cancel a flight from DEL-CDG-ATL due issues with transit via europe on *th february. Delta has refunded approx ***$ however easemytrip has only refunded ****INR, have been trying to get it resolved for over two months ...
Apr 08, 2021 by Rounak Chatterjee
Easemytrip - Airline Refund Open
Airline ticket cancelled by Air India last year due to Corona lockdown, airline mention that they have processed the refund but ease my trip mentioning they have not received the refund. I wrote to both airline and ease my trip but ease my trip...
Apr 03, 2021 by RAJINDER PAL SINGH
Easemytrip - Cancelled Flight Refund Not received Open
Booked the Flight early ****. Due to Pandemic the flights got delayed till next year. The Journey date was mid May **** and got extended to use till May ****. In **** Govt regulation has come and full refund has been approved. Airlines refunded...
Mar 30, 2021 by Partha Sarkar
Easemytrip - Refund not provided it has been over 2 months Open
It has been over * months, I still haven't received my refund for booking id EMT********. Everytime I'm calling the easemytrip customer service they keep telling the same thing that the payment has failed due to some problems in tha payment gat...
Mar 30, 2021 by Subham Chakraborty
Easemytrip - Company not refunding Flight Refund Open
Despite uncountable no. of follow-ups from the customer care team of Easemytrip (EMT), I haven’t yet received the remaining amount. My domestic flight was cancelled in May **** due to nationwide lockdown and ***% refund was to be provided by ...
Mar 26, 2021 by Gaurav SInghal
Easemytrip - Refund not processed Closed
EaseMyTrip offers pathetic customer service. They believe in fraud. I had booked a Go Air flight from their website and then got it rescheduled (this costed me another *K). On the day of the flight, due to certain circumstances, I got my fligh...
Mar 23, 2021 by Anusha Goel
Easemytrip - Money not refunded Open
I had paid **** Rs/- for rescheduling the flight by the payment link provided by easemytrip. But another representative told me you don't need to reschedule, you can cancel the current flight and book the new one. For the cancelled ticket since...
Mar 14, 2021 by Rohit Narwani
Easemytrip - Airticket refund Closed
I had booked air tickets on easemytrip from kolkata to jodhpur via delhi (PNR:LQGX*H)in vistara for travel on ** march**. Because of the covid pandemic, i wanted to cancel the trip. I called vistara to cancel but no one picked the call.so i can...
Mar 13, 2021 by Jaya Baid
Easemytrip - Unnecessary delay refund process Closed
Booking Id: ******** I have booked my flight tickets on **th of December, **** with ease my trip for **th of March, **** however I was not allowed to board the flight by airlines due to travel restrictions. I have raised multiple requests for ...
Mar 03, 2021 by Gourav Jindal
Easemytrip - Gift card used by unknown Open
hello,i buyed my gift card ** jan **,but when i used the gift card,its shown invalid,from ** jan ** to till now(** mar **) iam sending mails to easemytrip,but no resolution from their side,yesterday(** mar **) i got mail from them that gift car...
Mar 02, 2021 by KIRAN KUMAR
Easemytrip - Refund not credited to my account Closed
I had booked round-trip tickets for my family BLR-BOM-BLR to fly with Indigo through www.easemytrip.com for travel in May ****. The flight was cancelled by Indigo. Initially they issued a credit shell but in June, they issued a full refund to ...
Feb 11, 2021 by Vaidy Kalpathy
Easemytrip - Booking rejected but refund has not been received Open
I had booked my Lucknow-Goa-Lucknow on **th January ****. The booking got rejected and according to EaseMyTrip, it seems they have processed the refund amount to my account. However, it has been a long time and I have not received my refund. Ho...
Feb 05, 2021 by Debayan Das
Easemytrip - AMOUNT NOT REFUND Open
MY MONEY NOT REFUND BY EASEMYTRIP AFTER ** MONTHS BOOKING ID : EMT********,EMT******** Total Amount : *****+*****=***** BOOKING DATE : **/**/****&**/**/**** NOT GETTING ANY GOOD RESPONSE FROM CALL CENTER NUMBER : +************ ALSO NOT RE...
Feb 05, 2021 by Kalpesh Jadav
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