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Vipul Verma filed complaint against Cleartrip on Jun 19, 2020
I made a booking via Cleartrip with Indigo airlines. Indigo cancelled my booking due to the ongoing COVID ** and refunded my money the same day to Cleartrip. But Cleartrip has mailed me that the money will be refunded in ** days. What kind of policy is this? ** days! I need my money as soon as possible. I can't wait ** days. I belong to a poor family. If the airline has refunded then amount then what is the pain in transferring it to me!!
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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