Byjus
- Refund not given Closed
Manikandan filed this complaint against Byjus on Mar 08, 2019
I regret to say that I am totally disappointed with Byju's way of approach in assisting my nephew's education. I fully agreed that the first ** days if we are not satisfied with your system, we could cancel our enrolment. But you know what happened, the first month their team monitored properly and no lagging infrequent follow-ups. From the second month, my nephew neither online nor offline in the tablet where I doubted that no one has called regarding tablet usage. No matter what, if student not using their product, the mentor should check and complain to their parent or guardian which never happened till date. Inevitably I started imparting about poor follow-ups to Byju's team. But nobody has replied properly and every time I get unresponsive numbers from customer care. Now I have no idea to step forward. One month later, byju's sent a mail to us as they needed the receipt copy of the payment made during the admission to initiate the refund process. We also sent the necessary details which they asked in that mail. But later no response after that from their side and we also not received the refund. So Please let me know if you are able to help us in this regard. Thank you.
Student name - Vishwajith
Cancellation no which they Gave - **********
Ticket no - *******
Email id which we gave for communication - archram**@gmail.com
Location - Madipakkam Chennai
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Byjus
Resolved
Frustrated? File a Complaint
Tatasky
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
Related Complaints
Byjus - Refund not coming Closed
I have cancelled byjus but they have not refund ed the amount...
Mar 18, 2024 by Arshad altaf
Byjus - Cancel and refund the UPSC IAS course Closed
MY UPSC IAS course was punched on FEBRUARY ** but I intimated to cancel my course and refund it on ** th FEBRUARY. But there is no response from them Now they are calling me to pay the EMI Eventhough I didn't attend any classes. Regarding this ...
Feb 25, 2024 by Vanmathi
Byjus - Byju s double charged for the same course and now they are not refunding Closed
I wanted to purchase Byju’s subscription. An agent named Revanth from Byju (Cell: **********) came to my house and promised to provide * years of Byju’s course including current year with tablets for * Kids. I wanted to purchase it with No ...
Feb 15, 2024 by Prasanta Kumar Patra
Byjus - Refund not received Closed
My refund is approved.But I waited for * months still I didn’t get it....
Jan 30, 2024 by Mallayyaswami V M
Byjus - LearnStation Closed
Book is *th given than tab is damaged I asked *and** books give me ask...
Jan 15, 2024 by Pavankumar