- Refund not given even after complaint Closed
I had purchased Byjus The Learning App for my two kids on **/*/**. Receipt no TNL************. Two Sd cards were delivered to me. We changed the school of our kid so we have decided not to go in for Byjus app. Hence I cancelled my subscription within ** days of delivery of the sd cards. Even though the executive Ruchi Dinghra accepted that I have cancelled within time as mentioned by their terms of cancellation. I have not received any refund of the ****/- initial payment. Also, they have deducted one more instalment of ****/-from my bank. Also when I contacted them as to why they are not giving me a refund they told me that we tried contacting you but you did not answer the calls. It's plain impossible that for ** days a person will not pick up calls. Also, there is no need to call as I have emailed them my cancellation. These guys are promised of refund but when you ask for refund they will not give you refund as per their terms.
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"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
I have optioned for grade ** & ** Byju’s tab and week end courses for my son. He went week end class few months and he feel that is not comfortable for his current study and He optioned for private tuition's for individual subject for compute...
Jul 25, 2019 by G.RAMESH
we have perches byjus's learning tab at the time of selling marketing guy assured us that byjus will call every week to teach the student but they never called finally my daughter joins a coaching class and not used this application even when ...
Jul 20, 2019 by ABBAS RIZVI
Byjus - Return the product Closed
It applied for Byjus course under the influence of the Mr Jagdish M. His Byjus Employed ID No ******** we got it on * May ****. He said that time you are not satisfied with the product I will cancel the product and return your money. After two...
Jun 26, 2019 by JAIBIR SINGH
I had ordered a Byjus Tablet with K** plan where I had paid Rs. ******/ through my Amex credit card. I have to do a lot of follow up for my tablet and it got finally delivered with a delay of * days from the delivery date. I had also written a ...
Jun 12, 2019 by Pankaj Bhatia
Hi, Foremost, thankfully I ain't the customer of such a fraud and dishonest company. The team promised that they will award ***** RS. to whoever child gets their ** questions answered correctly. My girl got all the answers correct and...
Jun 11, 2019 by Shinanji Mamtani