- Refund not given even after complaint Closed
I had purchased Byjus The Learning App for my two kids on **/*/**. Receipt no TNL************. Two Sd cards were delivered to me. We changed the school of our kid so we have decided not to go in for Byjus app. Hence I cancelled my subscription within ** days of delivery of the sd cards. Even though the executive Ruchi Dinghra accepted that I have cancelled within time as mentioned by their terms of cancellation. I have not received any refund of the ****/- initial payment. Also, they have deducted one more instalment of ****/-from my bank. Also when I contacted them as to why they are not giving me a refund they told me that we tried contacting you but you did not answer the calls. It's plain impossible that for ** days a person will not pick up calls. Also, there is no need to call as I have emailed them my cancellation. These guys are promised of refund but when you ask for refund they will not give you refund as per their terms.
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Refund / Credit for purchase
"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"
On **/*/**** one of the representative from Byjus enrolled me on Byjus IAS course, which the subscription started on **/*/****.The total amount of course fee was Rs ***** on which Rs ***** was paid and rest Rs ***** through Byjus Assure Loan(KY...
May 02, 2020 by Saimon
Byjus - Attendance not given Closed
I was an employee in the company. During the lockdown, due to COVID-**, employees were given work from home. Even though I was working from home I was marked absent just because I decided to resign. Now my mail ID's password have been changed....
Apr 02, 2020 by Mohammed Ahmed
* times EMI deduction in a month since last * months. Told about this to their representatives but no response from there side. It is still continued. Even called their customer care number but they didn't responded on it. I paid * installmen...
Mar 10, 2020 by Soumya Dubey
Inspite of submitting the Byjus Cancellation request within the ** days Trial Period (via email to email@example.com), as communicated to me by the councellor Mr. Aamir Mohammed Akhtar during the sales time, I am yet to get any formal wr...
Feb 03, 2020 by Murtuza Haider Bhanpurawala
We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...
Nov 27, 2019 by Mahek Altaf Kureshi