- Refund not given even after complaint Open
I had purchased Byjus The Learning App for my two kids on **/*/**. Receipt no TNL************. Two Sd cards were delivered to me. We changed the school of our kid so we have decided not to go in for Byjus app. Hence I cancelled my subscription within ** days of delivery of the sd cards. Even though the executive Ruchi Dinghra accepted that I have cancelled within time as mentioned by their terms of cancellation. I have not received any refund of the ****/- initial payment. Also, they have deducted one more instalment of ****/-from my bank. Also when I contacted them as to why they are not giving me a refund they told me that we tried contacting you but you did not answer the calls. It's plain impossible that for ** days a person will not pick up calls. Also, there is no need to call as I have emailed them my cancellation. These guys are promised of refund but when you ask for refund they will not give you refund as per their terms.
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"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
On **rd March ****, two people named Satyam Mishra and Yash came from BYJU'S Company and told me that my daughter has studied from their app. And then they started telling me about their app and classes. They told me that I have to deposit the ...
Apr 29, 2019 by Shailendra Bajpai
As I received a product on ** April **** Byjus Learning Application kit of Class- *st to **th. I want to return the product due to some personal issue. Content is good. But my daughter just takes admission in *st and the kit is useful for above...
Apr 25, 2019 by SUHAS LONDHE
I ordered my CAT **** program on BYJUS online site for a total amount of Rs. ***** and the order was placed successfully after paying the full amount. After that when I am calling to know my order status they are telling we don't have any order...
Apr 21, 2019 by Manoj Kumar Sahu
I took Byjus course for my son. They said it can be returned if we don't need the feel to continue the course. I tried to contact them continuously for **-** days. Due to certain problems, I need to return the tablet which they are refusing to ...
Mar 24, 2019 by AYUSH
Byju's representative Imraam visited my home on **/**/** he demonstrated that product and insisted for trying the product for ** days. He took ***** from us and said that it will be refunded if not satisfied and no emi will be deducted from my ...
Mar 21, 2019 by Girish Ramakant Mankame