- Refund not given even after complaint Closed
I had purchased Byjus The Learning App for my two kids on **/*/**. Receipt no TNL************. Two Sd cards were delivered to me. We changed the school of our kid so we have decided not to go in for Byjus app. Hence I cancelled my subscription within ** days of delivery of the sd cards. Even though the executive Ruchi Dinghra accepted that I have cancelled within time as mentioned by their terms of cancellation. I have not received any refund of the ****/- initial payment. Also, they have deducted one more instalment of ****/-from my bank. Also when I contacted them as to why they are not giving me a refund they told me that we tried contacting you but you did not answer the calls. It's plain impossible that for ** days a person will not pick up calls. Also, there is no need to call as I have emailed them my cancellation. These guys are promised of refund but when you ask for refund they will not give you refund as per their terms.
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Refund / Credit for purchase
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
* times EMI deduction in a month since last * months. Told about this to their representatives but no response from there side. It is still continued. Even called their customer care number but they didn't responded on it. I paid * installmen...
Mar 10, 2020 by Soumya Dubey
Inspite of submitting the Byjus Cancellation request within the ** days Trial Period (via email to firstname.lastname@example.org), as communicated to me by the councellor Mr. Aamir Mohammed Akhtar during the sales time, I am yet to get any formal wr...
Feb 03, 2020 by Murtuza Haider Bhanpurawala
We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...
Nov 27, 2019 by Mahek Altaf Kureshi
Hi, this app is useless and they are charging too much. I ahd mailed them long back for cancellation but no one has responded. I tried to get back to the sales person but he is out of reach now. I ahve even paid the first installment but since ...
Nov 22, 2019 by Priya Pandey
Hello, We were sold the byjus service by Ms Geetika Moolchandani in Mumbai, Invoice BYJUS*****************. During the presentation she informed that a promotion is going on and we will get * month to cancel the subscription if we are not ha...
Nov 19, 2019 by Mudit Raniwala