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Chanchal filed complaint against Lenskart on Aug 30, 2023
I have ordered one normal frame from lenskart and they have delivered it after the promised date of delivery. As I didn't like the product I initiated return. Even after the product was handed over to the courier partner, continuously I was getting calls from delivery persons asking for the return pickup for the same product from lenskart, which was very frustrating. And I have raised complaint for the same in lenskart app, then also I was getting call. And after weeks I received a message saying that the refund credited as lenskart store credit, which was not chosen by me and they didn't showed any option to select the refund method when I was raising the return request. Now I have raised complaint again on the application and there is no progress in that. I want to receive my cash back and dont want to purchase from lenskart anymore.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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