- Refund issue Closed
Lenskart are forcefully holding up refunds and refuse rudely to pay back to the bank account instead they r paying back it as store credit , this store credit will allow one to purchase without benefits and make the customer pay extra for a item of similar pricing as your previous order. And they have no Solution for this and they won't refund the amount or give u benefits instead ask one to pay more.
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"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Lenskart is sending a promotional message to my phone contact quoting my name in the message due to which I am facing a very embarrassing situation. Today I faced a very awkward situation when the maid working at my home showed to my wife a mes...
Apr 19, 2019 by Ankit Kumar
Made an on the counter purchase of RayBan aviator for the gift. Tried to exchange it for a smaller size but the **-day return doesn't work for on counter purchase but they have forgotten to add this valuable information anywhere in the app or s...
Mar 26, 2019 by Anu Agrawal
I had ordered * frames under Buy*Get* scheme at Lenskart along with Gold membership (to avail Buy*Get*), which was delivered on time but at the time usage i noticed that * of the frame has broken lens. I had asked for replacement, item was pick...
Feb 02, 2019 by Avik Aggarwal
Placed order of specs *+ * at Lenskart outlet in Nashik on ** Dec. Ask them to deliver it at my home town Dhule. Store later on cancelled and again placed my order due to technical issue on ** Dec and promised me to deliver the order at Dhule(t...
Jan 10, 2019 by Rajesh Agrawal
I paid, INR ****.** to Lenskart on **th of November. Please see the attachment for details. What the support team has refunded to my account is **** in two steps after a long chase. Rs. **** is yet to be refunded. They are telling me that they ...
Jan 07, 2019 by Kopal Arora