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Makemytrip india Pvt Ltd

 - Refund from Makemytrip for cancelled Airlines tickets Closed

Pradeep Adusumilli filed this complaint against Makemytrip india Pvt Ltd on Jun 17, 2020

Booked airline tickets via Makemytrip on **.**.**** from Hyderabad to Houston via Dubai (Onward-**.**.****, Return-**.**.****). The Makemytrip Booking ID: NN*************.
On **th Mar ****, received email from makemytrip that flight is cancelled due to COVID-**. I have requested for ticket cancellation and got Cancellation Request Confirmation
Reference Number - INR***************** and refund will be initiated in *-** working days, on ** Arp ****. Since, then there is not further correspondence from Makemytrip. Further in their app, it indicates that it will take up to ** days for refund. Now its been more than **days and there is no update from Makemytrip, their local office is shut, their customercare service neither connects to their executive nor gives status of refund and suggests to check in theri app, the App Chatbot still says to wait for ** days, . They do not provide email id. This is a clear case of hoodwinking and misguiding the customer.

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Resolution Demanded:
Refund / Credit for purchase

Makemytrip india Pvt Ltd

72 Total Complaints
30 Total
Resolved
41.67% Consumer Satisfaction

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Related Complaints

Makemytrip india Pvt Ltd - Make my trip Flight refund issue for cancelled ticket Closed

I had a booking through MMT (MakeMyTrip). As the flight was re-scheduled, I had to cancel my booking with Spicejet directly on *st Jan ****. They had initiated the refund and it was credited to MakeMyTrip immediately (As confirmed by Spicejet)....

Feb 05, 2021 by Renju Koshy

Makemytrip india Pvt Ltd - Refund not credited to bank account Closed

Refund of cancelled flight ticket by airline during covid pandemic time has not yet credited to the bank account yet. First they credited the refunded money to MMT wallet. Then on ** December **** it was transferred to bank from their side. But...

Jan 30, 2021 by Tomin Jacob

Makemytrip india Pvt Ltd - Refund not received Closed

I booked one flight which got cancelled by the airlines and it was converted into a credit shell. Then I requested for refund but indigo is saying that they have refunded the money in November 2020. But make my trip app and website says that...

Jan 15, 2021 by Vishal Srivastava

Makemytrip india Pvt Ltd - Complete Refund not initiated Closed

I booked a Flight through makemytrip from Bangalore to Dharamshala and my connecting flight was cancelled by Spicejet. While providing the luggage our luggage were damaged and Spicejet assured that they will refund the complete amount. They did...

Jan 11, 2021 by Amit Sood

Makemytrip india Pvt Ltd - Charged more than double for Hotel Booking Closed

I booked my hotel stay at Udaan Dekeling Resort on Darjeeling for **th Dec - *nd Jan ****. While making the booking through Makemytrip, i was charged **,*** for it. When checking out at the hotel, i was told that my total booking charges were a...

Jan 07, 2021 by Sounak Dasgupta

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