Reliance Digital
- Refund Fraud Open
Meet Thakkar filed this complaint against Reliance Digital on Nov 25, 2020
I bought a smartphone from reliance digital, but it was defective, so I contacted the brand and got a DOA certificate, and submitted DOA in a different branch, they offered me a prepaid gift card for the amount equivalent to my purchased product instead of a refund, which I can only use to buy any product from reliance digital, but the product I wish to buy is out of stock in reliance digital whereas it is available in other stores. So I either need the product of my choice or a refund.
The branch where I made the purchase is ready to offer me a refund into my original mode of payment because they sent a credit note to the other branch, but the other branch loaded the amount onto a prepaid gift card, instead of giving me a refund or credit note.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Reliance Digital
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
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