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Easemytrip.com

 - Refund fraud done Closed

Murtuza filed this complaint against Easemytrip.com on Jun 02, 2019

I had booked a ticket through easemytrip on *th April, ** jet airways mum to dxb (Dubai) for travel date *th June, **. But jet airways cancelled the operations and so I cancelled the ticket on **th April. But till date, I have not received the refund yet. Initially, after jet airways shut operations refunds were getting processed and even data was processing the refund as per news articles. But due to improper follow up from easemytrip my refund just got delayed. Now they are just replying that jet airways didn't send yet refund money, but when I am contacting jet airways they are saying easemytrip will refund you. Whereas at the same time other online sites like MakeMyTrip, yatra.com has refunded money. I have booked a ticket with easemytrip so they should take responsibility and pay for my money. But they are just running away from this. I made a mistake by not checking there online. Their review is very bad almost every other complaint is regarding refund related. Easemytrip booking id EMT********.

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Resolution Demanded:
Refund / Credit for purchase

Easemytrip.com

115 Total Complaints
87 Total
Resolved
75.65% Consumer Satisfaction

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Related Complaints

Easemytrip.com - Invoice Closed

I bought tickets for pune and back to day itself. Susequent to succesful payment a call was received by me from your end asking me to pay Rs ***/- additionaly. I paid the same. When i received my ticket it contained invoice for only the origina...

Jan 25, 2023 by Prem kumar

Easemytrip.com - Flight Cancelled Convenience fee debited Refund Pending A total loss of time and money Closed

Gofirst Airlines cancelled my flight and generated a refund a few days before the trip, which is disappointing. But the more disappointing part is now the money is stuck with EaseMyTrip, which they are just delaying processing. This cancellatio...

Nov 23, 2022 by Manish Sharma

Easemytrip.com - Not Refunding my money Closed

Due to flight rescheduling by Gofirst airlines, I had to cancel my return flights partially with Easemytrip. The partial refund generated on **/**/**** and processed to my EMT wallet but I never received it. After many calls and email, I realis...

Nov 14, 2022 by Manish Sharma

Easemytrip.com - Money not fully refunded back Closed

I booked a flight from 'A' to 'B' and 'B' to 'C' but one of the airlines (A to B) canceled my flight so I had to cancel the second flight as well which I did after confirming from the Easemytrip customer care rep who confirmed that I'll receive...

Nov 01, 2022 by Rajiv Jaiswal

Easemytrip.com - PNR Closed

To whom it may concern: This is in a frustrated response to easemytrip leadership. Perhaps, I shall follow it up with another email to your senior leadership. The level of unprofessionalism is unprecedented at easemytrip booking strata. I...

Oct 18, 2022 by Ashish A Jain

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