Easemytrip.com
- Refund fraud done Closed
Murtuza filed this complaint against Easemytrip.com on Jun 02, 2019
I had booked a ticket through easemytrip on *th April, ** jet airways mum to dxb (Dubai) for travel date *th June, **. But jet airways cancelled the operations and so I cancelled the ticket on **th April. But till date, I have not received the refund yet. Initially, after jet airways shut operations refunds were getting processed and even data was processing the refund as per news articles. But due to improper follow up from easemytrip my refund just got delayed. Now they are just replying that jet airways didn't send yet refund money, but when I am contacting jet airways they are saying easemytrip will refund you. Whereas at the same time other online sites like MakeMyTrip, yatra.com has refunded money. I have booked a ticket with easemytrip so they should take responsibility and pay for my money. But they are just running away from this. I made a mistake by not checking there online. Their review is very bad almost every other complaint is regarding refund related. Easemytrip booking id EMT********.
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Resolution Demanded:
Refund / Credit for purchase
Easemytrip.com
Resolved
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"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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