Makemytrip india Pvt Ltd
- Refund for Flight booking made on Makemytrip Open
Rajan Goswami filed this complaint against Makemytrip india Pvt Ltd on Jun 25, 2020
I had booked flight tickets through Makemytrip portal.
Due to COVID-** flights has been canceled. On this critical condition i don not want to travel any where. I tried a lot to cancel my booking online but Makemytrip not providing customer care support on phonecall. Instead they said to fill & submit webform. I did the same but they have not refunded my money & said to contact to Airline but Airlines told me to get refund from Makemytrip only as i had paid booking amount through Makemytrip. Now have been requesting Makemytrip to refund my money but they are not doing the same & again telling me to contact Airlines. They have provided Voucher for one booking which i do not needed. Hence i request your team to help me to get my money back total Rs.*****(****+****) as soon as possible.
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Resolution Demanded:
Refund / Credit for purchase
Makemytrip india Pvt Ltd
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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