All eyes over here Insta page
- Refund Exchange Open
RITIKA GUPTA filed this complaint against All eyes over here Insta page on Sep 20, 2020
I have ordered a product from their Instagram page and place the order through whatsapp contact in Jan-****. When i received the product since i didn't like the quality o immediately the next day asked them about the return/ exchange policy. Since they didn't have return policy but exchange i agreed over it and send them the picture of the new product i wanted to be sent in exchange. For returning the old product i have advised to courier it back first and share the courier receipt as a proof that the old product is shipped from my end. The same was done by me however i didn't receive any confirmation for the new product shipment. i also paid them the extra amount for shipping of the new product through Google Pay transfer and shared the confirmation with a screenshot. I have been constantly been trying to get a resolution from them over whatsapp chat but they haven't been responding to me at all. Now i want a refund of my complete amount i.e. ****Rs since it's been enough time chasing them for the exchange product
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Resolution Demanded:
Refund / Credit for purchase
All eyes over here Insta page
Resolved
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Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
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