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Rahul Pathak filed complaint against Make My Trip on Mar 30, 2020
I have canceled my flight ticket to Booking ID - NN *************
Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****.
Just because Make My Trip has not guided their customers whose tickets were already booked. They are readily picked my call for New bookings.
I would request for cancellation waiver which MakeMyTrip and Air India Express airlines has charged me. I had been trying very hard to connect several times to change my date but no body has picked my call even after hanging the call for * hours. Even the site said I couldn’t change travel date online while I was trying through my laptop.
Finally I have canceled my tickets. However earlier I had very clearly seen that I could request for waiver which I dint find later.
I wanted to change travel dates but no body picked my call - request to urgently contact me if change dates are possible Or please get my cancellation waiver with Air India Express and MakeMyTrip.
I feel cheated because with corona pandemic we just can’t travel nor visa is possible. I have lost more than Rs. *****/- (approx) as your cancellation waiver which is very much for nothing.
Make my trip has been useless in servicing its clients. I shall never use the same if I don’t get my cancellation waiver or help me in changing the dates of my travel.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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