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Byjus

 - Refund and cancel subscription Open

Surbhi khalkho filed this complaint against Byjus on Jul 07, 2022

I want to cancel my subscription and have been calling on customer support service from the past ** days. . I tried calling the counsellor Aman Kumar but he misbehaved with me and told i dont remember who are you and after that he is not picking up the call. The counsellor did not even

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony

Byjus

372 Total Complaints
280 Total
Resolved
75.27% Consumer Satisfaction

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"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha

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Related Complaints

Byjus - Cancalation of trail pack n refund Closed

Hi My name is Avni Chaudhari ,I took byjus ** days trail pack for my daughter on **th March **** and mailed byjus for cancelation on **th March **** but and called customer care for last * month for refund but no proper response.. I wanted to r...

May 02, 2023 by Avni Chaudhari

Byjus - Not running classes as committed no mentor available Closed

Initially they committed for trainer driven classes and provide dedicated mentor. For which Byjus charged Rs**,***. However after getting the money, they didn't fulfill there commitment. Kind of scam they are running to steal money from family...

Apr 02, 2023 by Shailendra Singh

Byjus - Course Cancellation Closed

Requested to cancel course due to language is not comfortable and time constrains after * months of course purchase but Byjus senior manager said that the course Cancellation is only applicable for ** days from the date of course purchased and ...

Mar 28, 2023 by Suganya C

Byjus - Order cancelation Closed

Dear sir, My name is Sumi Dey. Since **th February **** I'm purchase a online course of IAS Hindi from Byjus Academy. That course fees was ***** rupees in total. But I pay only registration fee that was ***** rupees. Rest of amount I c...

Mar 17, 2023 by Sumi Dey

Byjus - Regarding cancellation of byjus subscription Closed

Firstly byjus sales person told that i can cancel the product within ** days if I'm not satisfied and just to use it for ** days. I have informed the team before trial period is over. They also told me that product will be cancelled. But it's b...

Mar 06, 2023 by Sai Geethika

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