Goibibo
- Refiund not issued by Goibibo after bus cancellation Open
Amit Kumar filed this complaint against Goibibo on Nov 29, 2022
Dear Sir / Madam
On **st Feb ****, I booked a bus (booking id GOBUS*f****a*ea) from Pune to Bengaluru from Goibibo website. I have been informed on the call that the bus had been cancelled by the management. Moreover, I have been told that the refund would be processed in next * days. It has been months following them through their customer service, but no refund has been credited to me. I want the money to be refunded back and an apology for causing so much inconvenience.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Goibibo
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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