You Broadband
- Promised package not delivered Open
Ajay filed this complaint against You Broadband on Dec 28, 2018
Hello Sir/madem,I'm a you broadband customer from more than *yrs.Recently I'm not satisfied with their service and tried to change my network provider.But they conatcted me regarding this and i was given a return commitment regarding their internet plan which is ""If i paid some ammount and get renewed my plan with them,then they will give me extra ** days offer along with their normal plan.""But from **th of this month they stopped my internet stating that my usage days are over though the extra ** days offer is still left.When i called them they responded that their executive has done some fraud and i need to contact their executive regarding this who left his job.I conveyed the same to them but they did not gave any response and they are not in a mood to care about this.I'm also attaching the photocopy of their company bill.Please solve my problem Sir/madem
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
You Broadband
Resolved
Frustrated? File a Complaint
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
Related Complaints
You Broadband - Modem refund not received Closed
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
Dec 03, 2022 by Ravi Mehta
You Broadband - No refund from YOU Broadband Closed
No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...
Sep 30, 2021 by Yogesh Shah
You Broadband - Internet service providers Closed
I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...
Aug 11, 2021 by Vijay Thombre
You Broadband - You Broadband Power benefits not added from over a year Closed
I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...
May 28, 2021 by Suryakumari
You Broadband - YOU bb modem Refund not recieved from 6 month Closed
I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...
Apr 13, 2021 by Raval harshil