Amazon India
- Product or refund not delivered by amazon Closed
kamal kumar filed this complaint against Amazon India on Oct 21, 2018
i ordered on **-Sep and seller cancelled the my order on **-Sep , i contacted to customer support on **-sep and they said , seller will contact you ,as it is *rd party seller they will contact you and you can pay them .
Immediately i got call from some number "***********"
they said calling from amazon seller , you order is cancelled from us if you make payment to us again we will delivered it .
before this call only i had call with customer support so as they said seller will contact you and you can pay them .
i did payment to them and informed @Amazon. and also ask them verify my payment and delivered my product as soon as possible . I made payment on **/sep and inform amazon and said them to contact seller and delivered my product and Today its **-Oct and till now they are trying to contact seller (haha)
and now they are saying to me it could be fraud transaction .
but still they are not able to contact seller and get it verified if it is right transaction .
very worst service i faced by amazon , i believe flipkart do late delivery but it gives immediate response to customer and they can contact seller very well .
Main point
i still not received my order or refund .
my order id is " ***-*******-*******" and they still trying to connect seller and trying to validate my payment
and now they are saying seller is fruad and we can't refund as u paid to seller directly but they only said that seller will contact you .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Amazon India
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
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