- Product or refund not delivered by amazon Closed
Posted on: Oct 21, 2018
Complaint filed against: Amazon India
i ordered on 26-Sep and seller cancelled the my order on 27-Sep , i contacted to customer support on 28-sep and they said , seller will contact you ,as it is 3rd party seller they will contact you and you can pay them .
Immediately i got call from some number "09649885276"
they said calling from amazon seller , you order is cancelled from us if you make payment to us again we will delivered it .
before this call only i had call with customer support so as they said seller will contact you and you can pay them .
i did payment to them and informed @Amazon. and also ask them verify my payment and delivered my product as soon as possible . I made payment on 28/sep and inform amazon and said them to contact seller and delivered my product and Today its 06-Oct and till now they are trying to contact seller (haha)
and now they are saying to me it could be fraud transaction .
but still they are not able to contact seller and get it verified if it is right transaction .
very worst service i faced by amazon , i believe flipkart do late delivery but it gives immediate response to customer and they can contact seller very well .
i still not received my order or refund .
my order id is " 406-5233257-7267555" and they still trying to connect seller and trying to validate my payment
and now they are saying seller is fruad and we can't refund as u paid to seller directly but they only said that seller will contact you .
Resolution Demanded: Get refund or credit for your purchase
Complaint filed by: kamal kumar