- Product not Delivered(Order# 404-3978529-4519514) + Worst Experience with Customer Care Open
Posted on: Oct 18, 2018
Complaint filed against: Amazon India
I ordered a product on Amazon for one day delivery on 15th October 2018 and so far I have not received the product; called customer care multiple times but getting the same answer to wait for 24 to 48 hours.
I don't understand the logic, as I have already paid/ordered for one day delivery and the product has not reached me even after 3 days. Now they ask me to wait for 24 to 48 hours or cancel the order, now if I cancel the order and an place an order somewhere else, I will have to wait again. I just wanted to give the mobile to somebody who is leaving me today.
This has given me a very negative experience against Amazon, going forward I will think twice before placing any order in Amazon. Probably I will shift to other e-commerce sites.
Tracking ID# 911185057614
Registered Email-Id: email@example.com
Registered Mobile Number: 9964842949
Thanks and Regards
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase, Get service/product replaced or fixed for free, Get damages for financial loss and mental agony
Complaint filed by: Jeevanand C